Old 09-21-19, 09:26 AM
  #19  
burnthesheep
Newbie racer
 
Join Date: Feb 2018
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Bikes: Propel, red is faster

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I bought a used Snap and the bearings smoked on the second ride. Guy was a saint and took it back.

Something like a bloody bearing in a trainer should be lifetime. Belts consumables. If a dumb fluid lasts forever then the mechanic parts that don’t wear on a smart trainer should also.

Wheel bearings in cars last 100’s of thousands of miles. BB in bikes usually last like 5 to 10k miles and they see weather and dirt and bike washes.

To me the warranty needs to be 2 years. 1 year is crap for a $600 to $1000 product. The EU laws require 2 years. Good ole ‘Murica, nope. Caveat emptor.

If I do buy, probably thru REI as they deal with the warranty within 1 year instead of the trainer maker.

I tend to agree that quoted failure rates of 3% are beyond abysmal. That’s nowhere in the “sigma” defect rate ballpark for acceptable quality. I’ve worked in places that track that stuff and we’d work towards 4 and 5 sigma. Not two.

If you worked in manufacturing ever, you’d realize how appalling 3% is.
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