Originally Posted by
Sy Reene
Related question somewhat.. but a visit to Trek, Giant or Spesh reveals that you can pretty much buy any of their in-stock bikes online. Trek even evidently offers ship directly to home; Giant and Spesh are still requiring you to specify the LBS you want to pick up from. So, what's the difference between these folks and Canyon, aside from there being an LBS likely nearby for service, whereas Canyon contracts with Velofix for the same?
Also curious.. does checking out with the big3 via online shopping cart, even if product is picked up at your designated LBS, cut out any of the LBS profit from having purchased the same bike in the store (assuming it would still need to ship from a distributor to get to the store in the color/size/model you want)? ie. does the LBS lose 'credit' for having closed the sale? Do the shop floor employees typically get a spiff from a sale?
Home delivery from TREK is related to the COVID-19 outbreak. The bike still passes through a local shop. From the TREK website:
"To help you spin through your unscheduled time at home, we’re now offering FREE HOME DELIVERY for online bike orders in select service areas.
When in the checkout process, select a retailer that ‘Offers Home Delivery’ from the list of Trek retailers in your area. This retailer will build your new bike and contact you to arrange FREE home delivery in a manner that you're comfortable with—at your curb, front porch, back porch, or garage."