Originally Posted by
puma1552
Leaving the wheel manufacturer out for now, but they were alloy wheels and Shimano R55C4 pads for aluminum rims, Swissstop BXP pads for aluminum rims (softer than Shimano pads), and finally, the oft-lauded ultra soft Kool Stop Salmon Dura 2 for aluminum rims (softest pad on market?). Like I said, the wheel manufacturer said something seemed wrong and even the Shimano pads should have been fine. When the Kool Stops were no good, he said send the wheels back.
UP close does the rim surface look the same as stock images of the wheels online, did they look correctly machined or are they too coarse or too smooth?
How about the seam/join on the rim surface was that ok if that is not level it can act as a slicer for your brake pads. Best of luck anyway, sounds like a genuine fault but buying internationally has caused a frustrating delay but hopefully when they do arrive in the UK you will get a prompt refund.