My son needed 2 spokes for his Bontrager RXL front wheel so I brought to to the closest shop. I was told they couldn't order jsut 2 since they were specific to the wheel and would have to buy 10. 8 weeks later still no news so I just took the wheel back and brought it to another store 12 miles away. 5 days later it was done and only $20 for parts and labor.
BTW, I bought my new Emonda SLR from them.