Originally Posted by
cat0020
Out of 214 e-bike you've sold in the last calendar year, warranty issues is at least 40 e-bikes?
"Smoking battery" is that one incident or multiple?
Many of those are previously sold. From 4/20/2018-2020 we did another 339 bikes and more before that plus some of those warranties were not on bikes we sold but from brands we do sell and from other Bosch and Shimano and Brose stuff as we are a large dealer and service center for all that stuff. So the 40 bikes wasn't just ones we had sold during that little bit of time.
That particular incident was a single but we have had a couple more (one just emailed today about a smoking battery and blown fuse)