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Old 09-08-20, 09:15 AM
  #86  
LittleG
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Join Date: Nov 2016
Posts: 4

Bikes: Orbea Starsip Columbus-2003, Parlee Altum-2016, Priority 600-2020

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The Priority 600 that I ordered arrived yesterday (Labor Day). I was so excited that I started the assembly right away, but after installing the handlebars, front wheel, and seat, I noticed that the bicycle was big and high when I straddled it. They shipped a Large (21"), which is the wrong size. I specifically ordered a Medium (19"). Needless to say, I had to disassemble and repack the bike into the box that it came in. I was so disappointed.

One thing I can say about Priority Bicycles, their customer service is excellent. I texted and emailed them about the situation and they responded the same day, which I was not expecting since it was Labor Day.

So, they are shipping a replacement. Let's hope it is the correct size.
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