Originally Posted by
Des77
The LBS have offered to respray the damage sections and state that the warranty is still valid and they also offered me a helmet to a value of $100. There are also a couple of other options that they would like to discuss when I bring in the bike. They will also show me the response from Speacilized regarding the warranty. They commented that this is a common occurrence due to transportation from overseas.
IMHO, they are blowing BS. You bought perfect, therefore they need to come up with perfect. We bought a complete high quality leather living room set a year or so ago. Two of three peices were damaged. One only very slightly. Refused the 'deal' on both peices and insiste on PERFECT replacements. They didn't like it a damn bit, but they replaced both. Bike is no different.