Originally Posted by
Seattle Forrest
I took it to mean he paid with his dividend, and it wasn't refunded.
Yeah. Again, I think it was a genuine mistake and I am reasonably confident they will fix it, but it puts me off buying things with it in the future, vs. cash it in. (You also don't get things that you buy with the dividend credited to the next year's dividend, like you would with their credit card or cash, so cashing it in is the more sensible thing. It was "just" $100 left over, so I didn't think it was worth the hassle, and with clearance items I don't think you get the dividend credited anyway.)
I'll try to buy the 520+ in person and with my REI card and then have them straighten out the other mess while I am there.