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Trouble with Saris M2 smart trainer

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Old 01-13-21, 06:41 PM
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irazvi
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Trouble with Saris M2 smart trainer

I recently purchased an M2 smart trainer. When the resistance goes up, it becomes very inconsistent in that
every down stroke is followed by a sharp jump in resistance. Its not riding smoothly. Its gets better as I go to
lower gears, but I have to go to such a low gear to get it to smooth out that Im not getting a work out. Any ideas?
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Old 01-19-21, 02:39 PM
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Originally Posted by irazvi
I recently purchased an M2 smart trainer. When the resistance goes up, it becomes very inconsistent in that
every down stroke is followed by a sharp jump in resistance. Its not riding smoothly. Its gets better as I go to
lower gears, but I have to go to such a low gear to get it to smooth out that Im not getting a work out. Any ideas?
Have you updated the firmware? I had a similar issue with sprinting in Zwift using the M2. A firmware update through the Saris app fixed the issue for me.
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Old 01-19-21, 02:52 PM
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Thanks,

I will try that. Im also having trouble calibrating it. It gives me an error when I try. I would think this could also be at the heart of it.
did you have that problem as well?
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Old 01-19-21, 03:16 PM
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Originally Posted by irazvi
Thanks,

I will try that. Im also having trouble calibrating it. It gives me an error when I try. I would think this could also be at the heart of it.
did you have that problem as well?
I have found that calibrating with the app needs me to turn off all other connections to the trainer (Zwift and Zwift Companion, in my case). There have been a couple of times where turning off (unplugging) the trainer for a bit seemed to help.
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Old 01-19-21, 03:19 PM
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Originally Posted by Eric F
I have found that calibrating with the app needs me to turn off all other connections to the trainer (Zwift and Zwift Companion, in my case). There have been a couple of times where turning off (unplugging) the trainer for a bit seemed to help.

Thanks!
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Old 01-20-21, 05:51 AM
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So I checked and the firmware is up to date. I tried calibrating with no other connections. This time I did not get an error, but it
never completed. I tried for about 5-10 minutes (?) and it never ended. How long does it usually take? So Im still stuck with
the same problem of un even resistance.

Thanks
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