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Elite Direto user question

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Elite Direto user question

Old 09-13-19, 02:41 PM
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whitemax
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Elite Direto user question

I have been using the Direto smart trainer for a year and a half now and it has been a very good trainer and problem free. Requires only periodic calibration. My offset value is now off by 8 points and presumably, the belt has stretched just a bit. Elite says it should be within 5. There is a lock screw that must be loosened before the adjustment screw can be tightened. I have loosened the lock screw all the way but the adjustment screw is crazy hard to turn. Seems it should turn easily once the lock screw is loosened. Given it is so hard to turn, I am concerned that the belt might snap. Wanted to ask if any other Direto users have had this experience and what they did about it. Please don't recommend that I contact Elite as I have done that and it's almost like they don't understand English or don't understand what I am trying to get across to them. Thanks for any responses!
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Old 09-13-19, 02:44 PM
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Sy Reene
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I don't have an answer for you, but did you try the Direto facebook page?

https://www.facebook.com/groups/1380212845399014/about/
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Old 09-13-19, 03:06 PM
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Originally Posted by Sy Reene View Post
I don't have an answer for you, but did you try the Direto facebook page?

https://www.facebook.com/groups/1380212845399014/about/
Thanks for the good suggestion but I am one of those rare birds that don’t do Facebook.
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Old 09-13-19, 05:35 PM
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Originally Posted by whitemax View Post
Thanks for the good suggestion but I am one of those rare birds that don’t do Facebook.
fair enough.. but I think you could still visit the page and look for similar questions and answers
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Old 09-16-19, 02:24 PM
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Originally Posted by Sy Reene View Post
fair enough.. but I think you could still visit the page and look for similar questions and answers
Apparently you have to be a member (which I have no interest in) to get to the page you referenced. Or if not, I couldn’t figure out how to get to it.
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Old 09-17-19, 08:53 AM
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Did you take a look at the YouTube calibration video? I'd post the link, but do not have enough points.
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Old 09-17-19, 10:10 AM
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You could also ask at the Elite Direto user forums: Direto - Elite forum
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