Wahoo Live Tracking
#1
Senior Member
Thread Starter
Join Date: Sep 2012
Location: Los Angeles
Posts: 755
Bikes: 2019 CAAD12, 2015 Specialized Sirrus Comp
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 562 Post(s)
Likes: 0
Liked 64 Times
in
46 Posts
Wahoo Live Tracking
Any of you guys with Wahoo Elemnts having problems with the Live Tracking feature? Mine's been dropping part or all of the ride for months. Wahoo says they're aware of the issue but says it's extremely rare.
Who else uses it, and how reliable is your tracking experience?
Who else uses it, and how reliable is your tracking experience?
#2
Senior Member
Join Date: Jan 2010
Location: TC, MN
Posts: 39,520
Bikes: R3 Disc, Haanjo
Mentioned: 354 Post(s)
Tagged: 1 Thread(s)
Quoted: 20810 Post(s)
Liked 9,456 Times
in
4,672 Posts
How did you become aware of the problem? I start it up every ride, but I don't know if my wife has even checked it in the last year.
#3
Senior Member
Thread Starter
Join Date: Sep 2012
Location: Los Angeles
Posts: 755
Bikes: 2019 CAAD12, 2015 Specialized Sirrus Comp
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 562 Post(s)
Likes: 0
Liked 64 Times
in
46 Posts
They've acknowledged the issue but say that it's rare. I've checked all my iOS Elemnt settings and even replaced the head unit. The problem persists.
#4
Senior Member
Join Date: Feb 2017
Location: Hollister, CA (not the surf town)
Posts: 1,737
Bikes: 2019 Specialized Roubaix Comp Di2, 2009 Roubaix, early 90's Giant Iguana
Mentioned: 8 Post(s)
Tagged: 0 Thread(s)
Quoted: 643 Post(s)
Liked 1,526 Times
in
551 Posts
If you are using an iphone, you can always share your location with the "Find My" App. That is what I use with my wife.
#5
Senior Member
Join Date: Jan 2010
Location: TC, MN
Posts: 39,520
Bikes: R3 Disc, Haanjo
Mentioned: 354 Post(s)
Tagged: 1 Thread(s)
Quoted: 20810 Post(s)
Liked 9,456 Times
in
4,672 Posts
I just sent myself the link - seems to have tracked my morning ride without issue.
Are they saying it's a firmware thing? Specific to mobile OS (I'm using an Android phone)?
Are they saying it's a firmware thing? Specific to mobile OS (I'm using an Android phone)?
#7
Senior Member
Use with Elemnt Bolt and yes it's intermittent. This is in UK if that makes any difference. I use with an android phone.
#8
Senior Member
Thread Starter
Join Date: Sep 2012
Location: Los Angeles
Posts: 755
Bikes: 2019 CAAD12, 2015 Specialized Sirrus Comp
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 562 Post(s)
Likes: 0
Liked 64 Times
in
46 Posts
Yes, it was caused by a firmware update sometime in the spring. Not sure if it's specific to iOS. Also an intermittent issue, so one correct example doesn't tell everything.
Likes For Robert A:
#9
Senior Member
Join Date: Jan 2010
Location: TC, MN
Posts: 39,520
Bikes: R3 Disc, Haanjo
Mentioned: 354 Post(s)
Tagged: 1 Thread(s)
Quoted: 20810 Post(s)
Liked 9,456 Times
in
4,672 Posts
I'd probably ask Wahoo if there's any way to roll back to an older firmware.
#10
Senior Member
Thread Starter
Join Date: Sep 2012
Location: Los Angeles
Posts: 755
Bikes: 2019 CAAD12, 2015 Specialized Sirrus Comp
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 562 Post(s)
Likes: 0
Liked 64 Times
in
46 Posts
Find My only works in cell range. Live Tracking shows where you've been, where your last signal came from, and your planned route, even when out of range. When in cell range it shows exact location, speed and other metrics.
#12
Senior Member
Join Date: Jan 2010
Location: TC, MN
Posts: 39,520
Bikes: R3 Disc, Haanjo
Mentioned: 354 Post(s)
Tagged: 1 Thread(s)
Quoted: 20810 Post(s)
Liked 9,456 Times
in
4,672 Posts
#14
Senior Member
Yep. I've just added my own email so I'll check next ride but yes my wife mentioned she'd not been receiving some and I also checked a few and they were only partial rides. As per usual Wahoo not exactly great at fixing issues.
#15
Senior Member
Thread Starter
Join Date: Sep 2012
Location: Los Angeles
Posts: 755
Bikes: 2019 CAAD12, 2015 Specialized Sirrus Comp
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 562 Post(s)
Likes: 0
Liked 64 Times
in
46 Posts
https://support.wahoofitness.com/hc/en-us/requests/new
#16
Blazer of saddles, trails
I had this issue earlier this spring (Bolt & iOS). It also presented with difficulty getting my rides to upload to Strava. A subsequent firmware update seems to have resolved the syncing issue, but I have not tried Live Tracking since then. Will attempt on my ride tomorrow and report back.
#17
Expired Member
Join Date: Jun 2007
Location: TN
Posts: 11,540
Mentioned: 37 Post(s)
Tagged: 0 Thread(s)
Quoted: 3672 Post(s)
Liked 5,427 Times
in
2,757 Posts
I tried it and my wife couldn't make any sense of it. Also randomly messed up the Strava. I should try it again, seems like a useful feature since I'm mostly riding alone due to pandemic.
#18
Senior Member
Thread Starter
Join Date: Sep 2012
Location: Los Angeles
Posts: 755
Bikes: 2019 CAAD12, 2015 Specialized Sirrus Comp
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 562 Post(s)
Likes: 0
Liked 64 Times
in
46 Posts
I had this issue earlier this spring (Bolt & iOS). It also presented with difficulty getting my rides to upload to Strava. A subsequent firmware update seems to have resolved the syncing issue, but I have not tried Live Tracking since then. Will attempt on my ride tomorrow and report back.
#19
Full Member
Join Date: May 2017
Location: Washington, DC
Posts: 466
Bikes: Trek Domane 4.3
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 193 Post(s)
Liked 50 Times
in
35 Posts
Yes, have had this issue. Usually tracking would stop mid-way through. Seems to have been fixed by a recent firmware update (or software update). Elemnt Bolt.
#20
Junior Member
I had this issue earlier this spring (Bolt & iOS). It also presented with difficulty getting my rides to upload to Strava. A subsequent firmware update seems to have resolved the syncing issue, but I have not tried Live Tracking since then. Will attempt on my ride tomorrow and report back.
#21
Full Member
Join Date: Mar 2017
Location: Franklin, TN
Posts: 423
Bikes: 2016 Cervelo R3 & 1999 Litespeed Tuscany
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 159 Post(s)
Liked 138 Times
in
79 Posts
Don't know if you are aware or not, but there is a Wahoo Google Groups out there. Mostly users, don't know if Wahoo look through it. I believe there are others having the same problem as you, but not I.
#22
human being
I am having same issue.
I went through the WAHOO instant help page (https://wahoofitness.yonyx.com/y/por...browse&lang=en) and made sure all the settings that WAHOO suggests are setup. I will see on next ride if the live track feature works and will report back.
I went through the WAHOO instant help page (https://wahoofitness.yonyx.com/y/por...browse&lang=en) and made sure all the settings that WAHOO suggests are setup. I will see on next ride if the live track feature works and will report back.
#23
Expired Member
Join Date: Jun 2007
Location: TN
Posts: 11,540
Mentioned: 37 Post(s)
Tagged: 0 Thread(s)
Quoted: 3672 Post(s)
Liked 5,427 Times
in
2,757 Posts
Mine never worked. Last time I tried it showed I never left the driveway. Could be user error but I'm not inclined to spend anymore time with it. I did check that all my settings were correct. Might also be some issue with my phone rather than the Wahoo.
#25
human being
No live track
I am having same issue.
I went through the WAHOO instant help page (https://wahoofitness.yonyx.com/y/por...browse&lang=en) and made sure all the settings that WAHOO suggests are setup. I will see on next ride if the live track feature works and will report back.
I went through the WAHOO instant help page (https://wahoofitness.yonyx.com/y/por...browse&lang=en) and made sure all the settings that WAHOO suggests are setup. I will see on next ride if the live track feature works and will report back.
I ended up using GOOGLE's "Location Sharing" feature.
If anyone solves the enigma that is WAHOO LIVE TRACK, please let me know!