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Avoid this ebike dealer

Old 01-29-19, 12:51 AM
  #1  
ebike3356
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Angry Avoid this ebike dealer

Buyers beware, stay FAR away from Top Gun Bikes in Sacramento California. On March 30 2018 I paid 50% down for their top of the line ebike and two weeks later the full balance. As promised by Ren, the owner, the bike was to take five weeks to build and ship. Instead, what I received was a constant stream of feeble excuses, broken promises, missed deadlines and outright lies. After 5 months Ren instructed me to dispute the charges on my MasterCard and then pay him again on a scheduled plan that he failed to honour. At about six months he commissioned the bike to be built by another shop, but when it was ready he did not have the money to pay them so they wouldn’t release it. At seven and a half months I gave him a final deadline 17 days in advance but as he always did before, he never acted with any concern of time and then two days before the deadline tried to negotiate a later date with me. On November 30th, eight months after my initial deposit I finally disputed my second series of charges (this time on my Visa card) and walked away. I would never have stuck it out anywhere near that long if this particular bike had been available from someone else. I watched spring, summer and fall pass by as my hope to ride an electric bike in 2018 never materialized. What I did get instead was incredible amounts of stress, anxiety and disappointment. This man is a lowlife and the worst business owner I have ever come across. Do not be fooled by his assurances and smiley emojis, he can not be trusted to keep his word.
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Old 01-29-19, 09:29 AM
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trailangel
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Blame yourself only.
I doubt you will return to this forum... 1 post
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Old 01-29-19, 11:06 AM
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There's three sides to every story.
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Old 01-29-19, 04:11 PM
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Rollfast
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Originally Posted by trailangel View Post
Blame yourself only.
I doubt you will return to this forum... 1 post
Be nice. And I've asked to have this moved to the proper forum for feedback on retailers etc.
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Old 01-29-19, 04:24 PM
  #5  
eja_ bottecchia
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Originally Posted by trailangel View Post
Blame yourself only.
I doubt you will return to this forum... 1 post

So a fellow cyclist posts a grievance and instead of listening, you give him grief? SMH.

Why do you write that it is the OP’s fault? Maybe it is maybe it is not, but it would be nice to know the basis of your judgment.
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Old 01-29-19, 04:26 PM
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BillyD
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Moved from Electric bikes.
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Old 01-29-19, 04:53 PM
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trailangel
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Those look like 50-60 mph electric motorcycles, not bicycles.
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Old 01-30-19, 05:01 AM
  #8  
kimbly
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Sorry for what happened to you. But maybe better not to place order for an ebike which need to be built. For custom bikes things can go south easily.
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Old 02-13-19, 08:15 AM
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londonist
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oh dear!
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