imuscrai

Hi, I am new here. I've been riding an electric bike for the past four years and enjoying it immensely. Recently moved from Belfast, where I bought the bike, to Cork. It's a Freego Hawk. Freego are now in administration.
I now appear to have a problem with the motor. It seems to be dying or not producing enough power. The motor is in a sealed unit in the rear wheel hub. Is it possible to get a replacement rear wheel for this model of ebike, with a motor? If not a Freego, would other rear wheels from ebikes running off a 36v battery. I have seen some videos online and it seems the connection is fairly universal. Thanks in advance for your advice.

fietsbob

So You Need some one in Ireland , not just redirecting you to this section : https://www.bikeforums.net/electric-bikes/

sounds like the company went out of business ... so it goes..

got any electrical test equipment , like a simple multimeter ?

andrewclaus

Your DC motor control must be compatible with the motor. I wouldn't use a motor from another bike unless the control is specifically made for it.

DC motors are typically very reliable, and don't often fail in the "not producing enough power" mode. Your problem sounds more like a battery or control issue. As mentioned above, a simple multimeter would tell a lot.

alcjphil

I as well would suspect the battery or the control unit before worrying about the motor. I recently watched an episode of "Jay Leno's Garage" involving his 100 year old Baker Electric car. The motor still works perfectly, but the batteries have been replaced many, many times

imuscrai

Thank you all. Your advice is appreciated. I am less a mechanic than I am an enthusiast and will need to get it looked at by experts. I am not sure the battery is the issue, because the battery cells were replaced recently. However the controller is a place I will look at. Yesterday, shortly before the problems came to the fore, the bike fell and while I thought little of it at the time, when I looked at the bike this morning again, the cable going to the motor appeared to be damaged, it appears very frayed, which wasn't the case recently.

dsbrantjr

First rule of troubleshooting is to fix what you know is wrong before proceeding further, so I would suggest fixing/replacing the cable first.
Second rule is "check what has changed recently?", so I would check that the replacement cells are working and that they have been installed properly, e.g. no loose connections, reversed cells etc.
Actually you should check ALL of the connections, as that is where many problems arise.
Try the easy, cheap things first before you go swapping parts. If you decide to seek professional help an auto electric shop should be adept at this kind of work, you do not necessarily need an e-bike specialist.