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Canyon to the States...finally

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Road Cycling “It is by riding a bicycle that you learn the contours of a country best, since you have to sweat up the hills and coast down them. Thus you remember them as they actually are, while in a motor car only a high hill impresses you, and you have no such accurate remembrance of country you have driven through as you gain by riding a bicycle.” -- Ernest Hemingway

Canyon to the States...finally

Old 08-11-16, 07:32 AM
  #1  
Shuffleman
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Canyon to the States...finally

I know that this might be old news but I have not seen it here lately. Canyon has finally announced that it is going to open up to the U.S. Personally, I am excited. I love the looks of their bikes. I also like the fact that they are selling outside of the mold. It will be pretty cool to see if they are able to get a grip here.
Anyway, if anybody has not seen this, I thought that I would paste it here.
Canyon Bicycles officially announces US expansion | CyclingTips
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Old 08-11-16, 09:58 AM
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Yes, even their web site said they are coming to the State soon. Can't wait!
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Old 08-11-16, 10:02 AM
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I hadn't known that they were only sold direct. Interesting, though that sometimes carries a negative connotation with some buyers, at least in the US.
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Old 08-11-16, 10:14 AM
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Google Canyon and read all about how horrible their customer service is and how many months it takes to get your bike after you pay for it. I think U.S. consumer expectations are much higher when it comes to that stuff so it will be interesting to see how it goes. Also I think they have been talking about coming to US market for about 3 years and their plans keep getting pushed, most likely because they have had so much trouble fulfilling existing orders in Europe
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Old 08-11-16, 10:34 AM
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Yes, they announced the same thing in 2013. I'll believe it when I see it.
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Old 08-11-16, 11:58 AM
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hopefully it happens and things go well.....that aeroad is calling me
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Old 08-11-16, 12:04 PM
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I too find myself drawn to this brand of unobtanium, waiting patiently, tapping on my wallet from time to time...
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Old 08-11-16, 12:12 PM
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Originally Posted by WhyFi View Post
I hadn't known that they were only sold direct. Interesting, though that sometimes carries a negative connotation with some buyers, at least in the US.
That's the result of being programmed by the "industry."
I am happy that a big name company that does direct sales is now available. I hope it shakes up the US bike sales system.
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Old 08-11-16, 12:40 PM
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A guy in my city rides a Ultimate CF SLX with Sram Red. It's a pretty nice looking bike but at the end of the day it doesn't look any different from every other matte black carbon bike.

As far as the direct sales model. It will be interesting because their bikes are not priced like Bikesdirect, Nahsbar, Planet X etc. They are priced like an LBS bike without any of the LBS benefits and apparently horrible service and excessive wait times
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Old 08-11-16, 01:31 PM
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Originally Posted by rms13 View Post
Google Canyon and read all about how horrible their customer service is and how many months it takes to get your bike after you pay for it.
Indeed. I'm from the UK, and have a friend who lives over there who bought a Canyon Road Bike, a fancy one with Dura-Ace Di2. Took 5 months for them to send it to him after he ordered it, and when it arrived it was the wrong size frame.

Fair enough, it only took them another 3 weeks to sort out.

Not exactly Amazon Prime though is it?
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Old 08-11-16, 01:46 PM
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very good bikes .... I see loads here in the UK, even the Aluminium ones are class

I had a very close look at them and nearly bought the endurace model recently:



but ended up getting a used Giant TCR as it was a very good deal

what did put me off the Canyon was the fact that the stem is slammed right down. I went on the live chat and asked the guy if they could leave a few inches on the headset so that I could raise the handlebar if needed and he said no
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Old 08-11-16, 02:03 PM
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Because pretty much every carbon steerer fork has a limit of ~40mm spacers under the stem, not because they come with steerers cut for slammed stems.
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Old 08-11-16, 02:09 PM
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Originally Posted by dr_lha View Post
Indeed. I'm from the UK, and have a friend who lives over there who bought a Canyon Road Bike, a fancy one with Dura-Ace Di2. Took 5 months for them to send it to him after he ordered it, and when it arrived it was the wrong size frame.

Fair enough, it only took them another 3 weeks to sort out.

Not exactly Amazon Prime though is it?
Not exactly Bikesdirect or Nashbar either and that's the problem. But if the prices are comparable to a Specialized, Trek, Cannondale, Giant etc that someone can walk into LBS and walk out with the same day I don't see how Canyon competes but time will tell
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Old 08-11-16, 02:10 PM
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Originally Posted by dim View Post
what did put me off the Canyon was the fact that the stem is slammed right down. I went on the live chat and asked the guy if they could leave a few inches on the headset so that I could raise the handlebar if needed and he said no
My friend's canyon wasn't slammed like that. It has 30mm of spacers between the headset and stem. Different model though.
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Old 08-11-16, 02:15 PM
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Originally Posted by rms13 View Post
Google Canyon and read all about how horrible their customer service is and how many months it takes to get your bike after you pay for it. I think U.S. consumer expectations are much higher when it comes to that stuff so it will be interesting to see how it goes. Also I think they have been talking about coming to US market for about 3 years and their plans keep getting pushed, most likely because they have had so much trouble fulfilling existing orders in Europe
before you order, contact them on the live chat and they will tell you straight away if your model/size is in stock .... if it is, you recieve it quick, if not, you have to wait a while, but they tell you how long to wait. They don't process the credit card transaction until the day it is shipped

that's the way I understood it when I chatted to the guy on their live chat on the internet
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Old 08-11-16, 02:16 PM
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Please find me a Trek or Specialized Venge, Emonda, Tarmac, and Madone, that comes with CF frame, CF wheels, and Ultegra Di2 for around $4000.
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Old 08-11-16, 02:23 PM
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Originally Posted by dr_lha View Post
My friend's canyon wasn't slammed like that. It has 30mm of spacers between the headset and stem. Different model though.
when I chatted to the guy on live chat, he said that the endurace stem was slammed right down as seen in the pic.... and he said that they could not leave a few inches extension. If he said they could, I would have bought it there and then

then I looked a Planet X .... another good bike at a reasonable cost, but ended up getting the Giant TCR off ebay .... I bought the Giant within 5 minutes of the seller listing the bike .... ticked all the right boxes, my size, mint condition, close to where I live, colour that I wanted, good wheels/tyres and got loads of accessories included, including a Garmin GPS, pedals, aero bars (which I sold), saddle bag, shimano shoes (which are my size), spare tubes, CO2 cannisters etc etc etc (for half the price of the Canyon)

I may look at getting a used aluminium Canyon as a commuter around christmas time if I can find a good one in my size and at a good price (I really like them, and the guys who I have seen riding them, ride at good pace)
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Old 08-11-16, 02:26 PM
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Originally Posted by dim View Post
when I chatted to the guy on live chat, he said that the endurace stem was slammed right down as seen in the pic.... and he said that they could not leave a few inches extension. If he said they could, I would have bought it there and then
The bike my mate bought was an Ultimate CF SLX 9.0 AERO, which BTW has a "slammed" stem on the Canyon web page, but in the pictures he posted to Facebook of it, clearly has 30mm of spacers.
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Old 08-11-16, 02:32 PM
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Originally Posted by Noctilux.95 View Post
Please find me a Trek or Specialized Venge, Emonda, Tarmac, and Madone, that comes with CF frame, CF wheels, and Ultegra Di2 for around $4000.
Are Trek and Spesh the only brands in the US?

https://www.giant-bicycles.com/en-us...2730/#features
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Old 08-11-16, 05:11 PM
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Per GCN they do runs of a certain model and then do a different model. That could explain a delay.
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Old 08-12-16, 03:10 AM
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Originally Posted by aubiecat View Post
That's the result of being programmed by the "industry."
I am happy that a big name company that does direct sales is now available. I hope it shakes up the US bike sales system.
**** yes canyon bike are some what oaks on price because they cut out the damn middle man hence why they can sell their frames at low prices unlike stupid trek and spesh,, I hope they change the bike industry and only sell directly to the consumer ,, direct sales equals cheaper bike stuff.
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Old 08-12-16, 04:18 AM
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Originally Posted by Noctilux.95 View Post
Please find me a Trek or Specialized Venge, Emonda, Tarmac, and Madone, that comes with CF frame, CF wheels, and Ultegra Di2 for around $4000.
That's nuts. Which is this Canyon model?
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Old 08-12-16, 06:05 AM
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Originally Posted by allen254 View Post
**** yes canyon bike are some what oaks on price because they cut out the damn middle man hence why they can sell their frames at low prices unlike stupid trek and spesh,, I hope they change the bike industry and only sell directly to the consumer ,, direct sales equals cheaper bike stuff.
Yeah cause **** those pesky LBS who just want to steal your money and never go above and beyond help you out.
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Old 08-12-16, 07:09 AM
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I'm planning on purchasing this bike and converting it to traditional drop bars:



Do you think it'll help me win group rides?
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Old 08-12-16, 07:10 AM
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Originally Posted by rms13 View Post
Google Canyon and read all about how horrible their customer service is and how many months it takes to get your bike after you pay for it. I think U.S. consumer expectations are much higher when it comes to that stuff so it will be interesting to see how it goes. Also I think they have been talking about coming to US market for about 3 years and their plans keep getting pushed, most likely because they have had so much trouble fulfilling existing orders in Europe
The funny thing is you don't even have to google it, just read the comments in the article the OP linked.
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