Why I went to an LBS as opposed to online
#1
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Join Date: Jun 2011
Location: Syracuse, NY
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Bikes: Cannondale CAAD8
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Why I went to an LBS as opposed to online
Agreed to do a 100 mile charity ride in September after being nagged about. Naturally I would need a bike. So I started the ardous process of Internet research and going to bike shops. ultimately I settled on a. shop that fit me to Caad8 in 58cm. I thought it was smallish for me at 6'2 to 6'3 but even though he was young, he was the pro and I really know nothing about bikes.
so after riding about 200 miles, the bike is not comfortable. It was bone jarring to me.
I took the bike in to have it tuned after the first month or so and I mentioned to what I later learned was the owner that it was not comfy and that I didn't think I would be able to go 50 let alone 100 miles on it. I realay mentioned it in passing and to see if there were any changes I could make that would help.
He said hold on and went into the back. He came out with a new Synapse and said take this and ride it. He said the components won't feel as smooth but focus on the feel of the bike.
I rode it and it was night and day. So, he is ordering me a new synapse with 105 in 61cm as opposed to 58, and soaking up the about 175 difference in price.
That's pretty good service if you ask me.
so after riding about 200 miles, the bike is not comfortable. It was bone jarring to me.
I took the bike in to have it tuned after the first month or so and I mentioned to what I later learned was the owner that it was not comfy and that I didn't think I would be able to go 50 let alone 100 miles on it. I realay mentioned it in passing and to see if there were any changes I could make that would help.
He said hold on and went into the back. He came out with a new Synapse and said take this and ride it. He said the components won't feel as smooth but focus on the feel of the bike.
I rode it and it was night and day. So, he is ordering me a new synapse with 105 in 61cm as opposed to 58, and soaking up the about 175 difference in price.
That's pretty good service if you ask me.
#3
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Join Date: Nov 2015
Location: Black Hills, SD
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Bikes: Montague Para Trooper High line
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Very nice, great service. It is why I support my LBS as much as possible.