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Warranty Issue On My FXS6 Frame, Trek May Make Me Not Have An "FX"

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Old 09-16-17, 07:22 PM
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Scooty Puff Jr
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Warranty Issue On My FXS6 Frame, Trek May Make Me Not Have An "FX"

I bought my 2017 FXS6 back on June 1, and right away I noticed a few problems with the frame, some very minor things I can live with, but there was one issue I couldn't ignore. The rear wheel never sat straight between the chain and seat stays. The issue was very slight, and it never gave me a problem with the way it rode, but I figure if you pay $2k for a bike it should be right. So after a bunch of warranties by changing the wheel, drop out mounts, and axle Trek finally gave in and decided to change out the frame.

Friday I get a call from the LBS and Trek sent me a new frame, but..., its a Domane S frame, its technically the exact same frame but it's gloss black, instead of the matte black, and instead of a FXS6 logo it has a Domane S logo. I wasn't happy, but then I started really looking at it, the new frame is a 2018 Domane disc frame, and it has some nice gray and silver accents that I kind of like. It will technically be a Domane bike, so I'm thinking if I was to ever re-sell it, I might get a few more bucks out of it. Another plus is the matte black on the FXS6 looks great, it looks awful after a day of riding and sweating all over it.

This could be a win win for me, what do you guys think ? Here's what I have now.





New frame and fork.






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Old 09-17-17, 03:02 AM
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Lt Stonez
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Youll be the only one with that frame, 18' FX has new hybrid frames. So if you want to be a "flat bar road bike Guy" you better keep it
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Old 09-17-17, 06:21 AM
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badger1
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Exactly the same frame, Scooty -- and it looks nice. Kudos to Trek for making the exchange.
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Old 09-17-17, 07:38 AM
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I'm not diggin' the gloss black but if you like it then rock on!
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Old 09-17-17, 12:58 PM
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I would think the gloss black would show dirt more than the matte black. Looks nice though.

Who is going to handle swapping the components over to the new frame? Is that handled by the LBS under warranty? Or is it your responsibility?
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Old 09-17-17, 05:28 PM
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Originally Posted by Doctor Morbius
I would think the gloss black would show dirt more than the matte black. Looks nice though.

Who is going to handle swapping the components over to the new frame? Is that handled by the LBS under warranty? Or is it your responsibility?
LBS is taking care of it all, they're going to swap out all my components, and they are going to fit a new BB bearing. Yes it will have a full warranty, they will transfer the serial number to me, but now it will be registered as a Domane S instead of a FXS6.
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Old 09-17-17, 05:41 PM
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Originally Posted by Doctor Morbius
I would think the gloss black would show dirt more than the matte black. Looks nice though.
Thanks, its a very pretty frame, the pics I have really don't do it justice, everything that looks white is really silver in color, and there's a nice grayish metallic stripe that goes down the top tube.

The top tube on a matte black carbon bike is hard to keep clean, Florida summers tend to make one sweat a lot. I'm thinking a nice gloss finish would be easier to clean, than having to deal rubbing down a matte black surface with Pledge.
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Old 09-17-17, 07:25 PM
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Originally Posted by Scooty Puff Jr
LBS is taking care of it all, they're going to swap out all my components, and they are going to fit a new BB bearing. Yes it will have a full warranty, they will transfer the serial number to me, but now it will be registered as a Domane S instead of a FXS6.
Excellent!

When my '04 Specialized Sequoia developed a crack in the frame in 2016 I was given a '14 Secteur Elite frameset as a warranty replacement, but swapping the components over to the new frame was going to be at my expense. Fortunately, I have some tools and know how to do that stuff or it would have cost me a couple hundred Quatloos.
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Old 09-18-17, 07:40 PM
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Originally Posted by Lt Stonez
Youll be the only one with that frame, 18' FX has new hybrid frames. So if you want to be a "flat bar road bike Guy" you better keep it
No I have a 2017 FXS6, which is the Domane frame with FX badging, the new 2018 FXS6 has all new geometry frame.
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Old 09-18-17, 07:42 PM
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Originally Posted by badger1
Exactly the same frame, Scooty -- and it looks nice. Kudos to Trek for making the exchange.
Yes I know it the exact same frame, but it technically won't be a FX, and I wonder if I was to sell it would I call it a Domane S or a FXS6.


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Old 09-20-17, 06:12 PM
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Bike went in today for its frame transplant, they say it will be ready Friday evening, fingers crossed, toes crossed, arms crossed, and eyes crossed. It's taken 3 months for this moment to happen, hope to be riding on the new frame Saturday.
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Old 09-29-17, 09:54 AM
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How's it ride?

I'd be happy with the new frame. I don't personally care for matte paint finishes. Gloss is much easier to keep clean in my experience. I think it looks sharp.
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Old 09-29-17, 08:27 PM
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Originally Posted by hokiefyd
How's it ride?

I'd be happy with the new frame. I don't personally care for matte paint finishes. Gloss is much easier to keep clean in my experience. I think it looks sharp.
Its great, and yes I do like the gloss better, the new frame is perfect and it feels a bit stiffer, very happy with it and Inthink it looks great too !

I started another thread here.

https://www.bikeforums.net/hybrid-bi...rame-swap.html
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