Planned Updates for SOUL 2011 products
06-22-10, 06:23 AM
#26
Raising the bar
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I know you don't have prices for your frames, but is there any idea of the wheels?
06-22-10, 08:36 AM
#27
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This is not really a product comment but I’d love to see an upgrade to the warranty program from 1 year. Pretty much everyone else (Hed, Mavic, Zipp, Bontrager) is doing at least 2 years.
It was one of the main reasons why I did not buy Soul wheels (trust me, I really wanted to). It probably makes a lot of us in the US a bit nervous and turn to other manufacturers.
It was one of the main reasons why I did not buy Soul wheels (trust me, I really wanted to). It probably makes a lot of us in the US a bit nervous and turn to other manufacturers.
06-22-10, 04:02 PM
#28
100% Fred
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You see, you say that, but at the cost, after that one year, you could just buy a new set of SOULs and then still end up paying the same as some of the other brands with longer warranties, plus you'll have a new set. That's how I saw it anyways
06-22-10, 04:31 PM
#29
Batüwü Creakcreak
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Looking good man!
Always nice to see someone with their head on the right side of their ass expanding a business.
Always nice to see someone with their head on the right side of their ass expanding a business.
06-22-10, 06:03 PM
#30
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Are the Soul carbon wheelsets equipped with comparable hubs to White Industries? How about choices to the spokes? Do you offer Sapim CX Rays?
06-23-10, 10:37 AM
#31
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Hi quick quesiton.
Are you doing any wind tunnel testing with the aero wheels or are you using expired patents (honest question not trying to start trouble)?
New products look nice!
Rob
Are you doing any wind tunnel testing with the aero wheels or are you using expired patents (honest question not trying to start trouble)?
New products look nice!
Rob
06-23-10, 03:56 PM
#32
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06-23-10, 04:00 PM
#33
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We offer spokes that have the same materials as CX Rays but made in Taiwan instead.
06-23-10, 04:23 PM
#34
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This is not really a product comment but I’d love to see an upgrade to the warranty program from 1 year. Pretty much everyone else (Hed, Mavic, Zipp, Bontrager) is doing at least 2 years.
It was one of the main reasons why I did not buy Soul wheels (trust me, I really wanted to). It probably makes a lot of us in the US a bit nervous and turn to other manufacturers.
It was one of the main reasons why I did not buy Soul wheels (trust me, I really wanted to). It probably makes a lot of us in the US a bit nervous and turn to other manufacturers.
We are an online presence and have very little face to face connection with our customers. We have no idea how the wheelsets are used, whether it is indeed a warranty or damage issue and it's all a he said she said situation. If we set up a distribution network, then perhaps a 2 year warranty may make more sense.
However, we are committed to the quality of our products, and if you asked most people that have dealt with us for warranty claims, you will hopefully hear that we try to deal with it as soon as possible, and in a very reasonable manner. So again, it's back to what the other poster has mentioned, it's a chicken and egg thing.
06-23-10, 05:15 PM
#35
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Sean, did you ever have an update to the potential TT frameset groupbuy (https://www.bikeforums.net/showthread.php?627268-Carbon-Time-Trial-frame-groupbuy )? Looks like it was the same frame as the new Planet X one, but you were talking about a much better price than they currently have. It looked similar to the one you are talking about offering now, except it didn't have the rear brake down near the BB.
06-23-10, 05:58 PM
#36
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As I have mentioned....I'm pretty stoked for the 3.0 "wide" wheels 
06-29-10, 07:20 AM
#37
dropped
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01-22-11, 07:55 PM
#38
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Sean,
What are your thoughts on the new C5.0 carbon clinchers as 'everyday' wheels for a 185 lb rider?
What are your thoughts on the new C5.0 carbon clinchers as 'everyday' wheels for a 185 lb rider?
01-22-11, 08:24 PM
#39
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When I asked Sean about either the C4.0 vs C5.0 as an everyday wheel, he recommended the C4.0's and I only weigh 130.
01-22-11, 09:50 PM
#40
well hello there
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I like those wheels!
__________________
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Two wheels good. Four wheels bad.
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Two wheels good. Four wheels bad.
01-22-11, 09:52 PM
#41
Raising the bar
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I have been thinking about this thread. Anxious for the lightweights...
01-22-11, 11:11 PM
#42
Senior Member
I thought the Lynskeys were really hot. But that Destiny is quite something.
01-23-11, 05:18 AM
#43
Peloton Shelter Dog
Those are some light CF hoops.
Now all you need is a Pcad Signature Line and you're all set. Contact my agent.
Now all you need is a Pcad Signature Line and you're all set. Contact my agent.
01-23-11, 08:22 AM
#47
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Nice looking stuff. I've started to be a weight weenie again lately - the super light stuff has my interest piqued. If you want someone who is hard on wheels to test those uber light wheels let me know. 
01-23-11, 11:21 AM
#48
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Nope no beef. Just think a two week delay in shipping because of lack of boxes is an area worth improving..You don't think that might be a worthwhile improvemnt? In the future open mouth before inserting foot. You will look much less foolish. Shills are all the same...Wait, actually I do ride a Harley, a Ford truck, and a Lynskey! Maybe I am a xenophobe, or maybe I just like to support American workers...
01-23-11, 11:51 AM
#49
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In the future open mouth before inserting foot. You will look much less foolish.
Now make this your mantra (there's one of dem furrign words again):
"I will refrain from attempting to be a wit on the internet, as I am only half-successful at it"
Wait, actually I do ride a Harley, a Ford truck, and a Lynskey! Maybe I am a xenophobe, or maybe I just like to support American workers...
And funnily, I didnt realize this was an American-only forum.
V.
01-23-11, 01:25 PM
#50
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Nope no beef. Just think a two week delay in shipping because of lack of boxes is an area worth improving..You don't think that might be a worthwhile improvemnt? In the future open mouth before inserting foot. You will look much less foolish. Shills are all the same...Wait, actually I do ride a Harley, a Ford truck, and a Lynskey! Maybe I am a xenophobe, or maybe I just like to support American workers...