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Wahoo Bolt ride won't download

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Wahoo Bolt ride won't download

Old 05-05-20, 08:46 PM
  #1  
Robert A
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Wahoo Bolt ride won't download

One of my prior rides is stuck in my Wahoo Bolt and won't download to the Elemnt app so I can transfer it to Strava. When I attach the Bolt to any of my 3 PC or Mac computers via USB, the computers cannot see the unit.

Any idea how to get this ride downloaded off the Bolt?
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Old 05-05-20, 09:30 PM
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Connect the Bolt to WiFi

Barry
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Old 05-05-20, 10:05 PM
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And then do what?
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Old 05-05-20, 10:34 PM
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Originally Posted by Robert A
And then do what?
My Bolt uploads directly to Strava as I come down my driveway.

send your Bolt to me and I’ll ride it down my driveway or you.

Barry
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Old 05-05-20, 10:36 PM
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Thanks, but mine does the same, except for this one ride that won't upload. With Wi-Fi is there a way to setup the unit as a network device that can be mapped.
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Old 05-05-20, 10:55 PM
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I know of no SMB or UNC access.

have you read this https://www.bikeforums.net/20246181-post6.html
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Old 05-05-20, 11:35 PM
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Try pressing SEND LOGS
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Old 05-06-20, 03:54 AM
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WiFi. As noted, rides are often downloaded before I get off my bike.
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Old 05-06-20, 04:20 AM
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I had a round of support emails with Wahoo when my Elemnt stopped uploaded to Strava, but would upload to RideWithGPS just fine. There was a Wahoo software update that seemed to fix that problem - are you on the latest firmware? Can you upload it to something other than Strava or will it not upload at all?

As others have mentioned, you can change the Element setting to automatically upload when the Element is in range of WiFi. See if that works.

If the answer to all those questions is no, and you can't do a direct USB connection, sounds like hardware failure.
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Old 05-06-20, 05:43 AM
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Check your cable. I had a similar problem with my old Garmin. it turned out it was a random USB cable laying around, and it only had the charging conductors.. not the data wires. now I keep a "good" USB cable plugged in to my hub.
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Old 05-06-20, 06:11 AM
  #11  
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I’m having a similar problem. I have to open the elemnt app to push my rides to Strava. Initially they were uploading automatically.
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Old 05-06-20, 07:27 AM
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Originally Posted by Robert A
One of my prior rides is stuck in my Wahoo Bolt and won't download to the Elemnt app so I can transfer it to Strava. When I attach the Bolt to any of my 3 PC or Mac computers via USB, the computers cannot see the unit.

Any idea how to get this ride downloaded off the Bolt?
Can you connect your BOLT to your smartphone (bluetooth) instead? It should transfer to the Elemnt app & then to Strava automatically.
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Old 05-06-20, 07:42 AM
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Originally Posted by Barry2
I know of no SMB or UNC access.

have you read this https://www.bikeforums.net/20246181-post6.html
Forced reboot doesn't change anything.
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Old 05-06-20, 07:44 AM
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Originally Posted by eduskator
Can you connect your BOLT to your smartphone (bluetooth) instead? It should transfer to the Elemnt app & then to Strava automatically.
That's what I've done, and it's worked for all but one ride from last week that simply won't transfer.
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Old 05-06-20, 07:47 AM
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Originally Posted by jpescatore
I had a round of support emails with Wahoo when my Elemnt stopped uploaded to Strava, but would upload to RideWithGPS just fine. There was a Wahoo software update that seemed to fix that problem - are you on the latest firmware? Can you upload it to something other than Strava or will it not upload at all?

As others have mentioned, you can change the Element setting to automatically upload when the Element is in range of WiFi. See if that works.

If the answer to all those questions is no, and you can't do a direct USB connection, sounds like hardware failure.
Before the ride can transfer to RWGPS or Strava, it first must transfer to the Elemnt app, and that's the problem. Yes, I have the latest versions of the app and firmware.

Where is there a setting to automatically upload when in range of Wi-Fi (as opposed to BT)?
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Old 05-06-20, 07:55 AM
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https://wahoofitness.yonyx.com/y/con...764e10d166&did
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Old 05-06-20, 08:10 AM
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Told you so!

Try shutting down BT on your phone
Rejoin WiFi on the Bolt
Start a new ride, go around the block and return home.
This will tell you if it is just that troubled ride, or all rides since.

Barry

BTW have you recently changed your Strava password?
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Old 05-06-20, 08:19 AM
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Originally Posted by mgopack42
Check your cable. I had a similar problem with my old Garmin. it turned out it was a random USB cable laying around, and it only had the charging conductors.. not the data wires. now I keep a "good" USB cable plugged in to my hub.
Solved. I can now access the unit with a different cable.
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Old 05-06-20, 10:11 AM
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Originally Posted by Robert A
Solved. I can now access the unit with a different cable.
Now you need to mark the cables, so you know the "good" ones
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Old 05-06-20, 10:21 AM
  #20  
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Originally Posted by Robert A
Solved. I can now access the unit with a different cable.

I had that problem. The Bolt pairing to the phone comes & goes & if it doesn't, then I connect to the

computer with USB cable and use Android File Transfer to upload to Strava.

Lost the original cable and was stumped trying other ones, but bought one special & it has silver braid cable so it's easy to keep track of.
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