Shimano recalls cranksets
09-28-23, 08:24 PM
#76
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For what it's worth, I have a crankset covered by this recall so I stopped into my LBS a few days ago and inquired about the process. The first words out of the owners' mouth were "You're not getting a new crank if it isn't broken." To which I replied, "How exactly is 'broken' defined?" The answer was, 'There has to be a visible gap between the two bonded surfaces of the crankarm.'
In other words, this is more like CYA from Shimano. They are absolutely not going to be giving away a million new high-end cranksets, so don't get your hopes up.
As an aside, this recall is an important topic, so perhaps it would be better to split the pedal-thread-standard conversion off into its own post. Just a suggestion.
In other words, this is more like CYA from Shimano. They are absolutely not going to be giving away a million new high-end cranksets, so don't get your hopes up.
As an aside, this recall is an important topic, so perhaps it would be better to split the pedal-thread-standard conversion off into its own post. Just a suggestion.
This isn't a one-and-done. Shimano will forever be required to replace affected cranks if they start to crack.
09-28-23, 08:44 PM
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I'm not sure why anyone would expect a working crank to be replaced, or even want to receive a crank that doesn't match the aesthetic of their out-of-production groupset.
This isn't a one-and-done. Shimano will forever be required to replace affected cranks if they start to crack.
This isn't a one-and-done. Shimano will forever be required to replace affected cranks if they start to crack.
09-28-23, 08:48 PM
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So now you have to pay attention to the condition of your crankset. (It wouldn't hurt to inspect other things now and then, too.) It will be obvious if the bond starts to go, but it will not go from perfect to sheared off in one ride.
Flip this around - knowing that Shimano makes cranks this way, would you buy a brand new Hollowtech crank? Why assume you'll be safe on one of those? Or a recall replacement for that matter?
09-28-23, 08:58 PM
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That is unlikely. The ones where people got hurt were likely already split open and felt funny. I've seen a bunch of people come in complaining their drivetrain felt mushy. None of them broke off.
So now you have to pay attention to the condition of your crankset. (It wouldn't hurt to inspect other things now and then, too.) It will be obvious if the bond starts to go, but it will not go from perfect to sheared off in one ride.
Flip this around - knowing that Shimano makes cranks this way, would you buy a brand new Hollowtech crank? Why assume you'll be safe on one of those? Or a recall replacement for that matter?
So now you have to pay attention to the condition of your crankset. (It wouldn't hurt to inspect other things now and then, too.) It will be obvious if the bond starts to go, but it will not go from perfect to sheared off in one ride.
Flip this around - knowing that Shimano makes cranks this way, would you buy a brand new Hollowtech crank? Why assume you'll be safe on one of those? Or a recall replacement for that matter?
Second question - seems more likely they’ll have learned what not to do from this.
09-28-23, 09:08 PM
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Consumers need to make choices about what they trust. If you trust Shimano cranks, trust their inspection.
09-28-23, 09:40 PM
#81
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Because that is precisely what occurs in many recalls.
Many people prioritize safety over aesthetics.
Many people prioritize safety over aesthetics.
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09-28-23, 09:57 PM
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09-29-23, 02:31 AM
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btw, just remembered a mate of mine had 2 go. First one he did get a feeling it was going beforehand. Second time was out of the blue on a short punchy climb. Luckily not hurt.
He’s not the kind of person to ignore his bike but he’s not OCD cleaners either.
