SRAM eTap: 0 & 2 in the count... One more strike and YOU'RE OUT!!
04-28-17, 09:37 AM
#51
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04-28-17, 09:41 AM
#52
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- Rule #26 // Make your bike photogenic.
When photographing your bike, gussy her up properly for the camera. Some parameters are firm: valve stems at 6 o’clock. Cranks never at 90 or 180 degrees. Others are at your discretion, though the accepted practices include putting the chain on the big dog, and no bidons in the cages.
04-28-17, 04:36 PM
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Update
So here's the latest...
SRAM sent another rear derailleur and no change, same issues in the 11-14 cogs. After another phone call to SRAM, they sent out new cassettes, a 11-32 Red and Force. They told us to try the force first and if it solves the problem, ride with it for a couple of rides then switch it out to the replacement Red.
The force cassette seems to have solved the issue. I'll go back mid-week to have them swap it out with the RED cassette. Hopefully my second "strike" was just a bad cassette.
So in the past 3 weeks I've had to have a replacement derailleur and cassette from SRAM... I hope I was just dealt a couple unfortunate lemons and everything will be cool!
SRAM sent another rear derailleur and no change, same issues in the 11-14 cogs. After another phone call to SRAM, they sent out new cassettes, a 11-32 Red and Force. They told us to try the force first and if it solves the problem, ride with it for a couple of rides then switch it out to the replacement Red.
The force cassette seems to have solved the issue. I'll go back mid-week to have them swap it out with the RED cassette. Hopefully my second "strike" was just a bad cassette.
So in the past 3 weeks I've had to have a replacement derailleur and cassette from SRAM... I hope I was just dealt a couple unfortunate lemons and everything will be cool!
04-28-17, 05:32 PM
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So here's the latest...
SRAM sent another rear derailleur and no change, same issues in the 11-14 cogs. After another phone call to SRAM, they sent out new cassettes, a 11-32 Red and Force. They told us to try the force first and if it solves the problem, ride with it for a couple of rides then switch it out to the replacement Red.
The force cassette seems to have solved the issue. I'll go back mid-week to have them swap it out with the RED cassette. Hopefully my second "strike" was just a bad cassette.
So in the past 3 weeks I've had to have a replacement derailleur and cassette from SRAM... I hope I was just dealt a couple unfortunate lemons and everything will be cool!
SRAM sent another rear derailleur and no change, same issues in the 11-14 cogs. After another phone call to SRAM, they sent out new cassettes, a 11-32 Red and Force. They told us to try the force first and if it solves the problem, ride with it for a couple of rides then switch it out to the replacement Red.
The force cassette seems to have solved the issue. I'll go back mid-week to have them swap it out with the RED cassette. Hopefully my second "strike" was just a bad cassette.
So in the past 3 weeks I've had to have a replacement derailleur and cassette from SRAM... I hope I was just dealt a couple unfortunate lemons and everything will be cool!
04-28-17, 06:21 PM
#55
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That's what I did, although I'm not sure I needed to. Everything works fine.
04-28-17, 07:52 PM
#56
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So here's the latest...
SRAM sent another rear derailleur and no change, same issues in the 11-14 cogs. After another phone call to SRAM, they sent out new cassettes, a 11-32 Red and Force. They told us to try the force first and if it solves the problem, ride with it for a couple of rides then switch it out to the replacement Red.
The force cassette seems to have solved the issue. I'll go back mid-week to have them swap it out with the RED cassette. Hopefully my second "strike" was just a bad cassette.
So in the past 3 weeks I've had to have a replacement derailleur and cassette from SRAM... I hope I was just dealt a couple unfortunate lemons and everything will be cool!
SRAM sent another rear derailleur and no change, same issues in the 11-14 cogs. After another phone call to SRAM, they sent out new cassettes, a 11-32 Red and Force. They told us to try the force first and if it solves the problem, ride with it for a couple of rides then switch it out to the replacement Red.
The force cassette seems to have solved the issue. I'll go back mid-week to have them swap it out with the RED cassette. Hopefully my second "strike" was just a bad cassette.
So in the past 3 weeks I've had to have a replacement derailleur and cassette from SRAM... I hope I was just dealt a couple unfortunate lemons and everything will be cool!
04-28-17, 10:45 PM
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This is true. Even with my etap FD troubles, whenever I go back to my mechanical Ultegra bike, I feel like shifting takes so much work. Every time I get on that bike, I accidentally shift into the small chain ring instead of the next bigger cog.
04-28-17, 11:18 PM
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Got any pictures or information on what you'd need made to get your DR low enough?
04-29-17, 12:18 PM
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Oh, man. That hurts to hear. I didn't have my limit screw adjusted properly and made a about a full turn adjustment to my inline adjuster. That caused it to drop the chain off the outside and scratched up my crank arms. This was just a used 6700 group I'd bought on eBay and it hurt, I know scratching the much more expensive new crank really sucked.
Got any pictures or information on what you'd need made to get your DR low enough?
Got any pictures or information on what you'd need made to get your DR low enough?
No pictures, but the part of the hanger that gets bolted to the frame has to be about 5mm higher relative to the rest of the hanger that makes contact with the derailleur.
04-29-17, 12:34 PM
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Yeah it hurt my soul when I saw it, but I'm over it by now. The scratches aren't visible from 5 feet away.
No pictures, but the part of the hanger that gets bolted to the frame has to be about 5mm higher relative to the rest of the hanger that makes contact with the derailleur.
No pictures, but the part of the hanger that gets bolted to the frame has to be about 5mm higher relative to the rest of the hanger that makes contact with the derailleur.
05-23-17, 09:46 PM
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I thought I was only one with problems shifting from 11 to 12 on Etap. All other shifts are fine. Only 11 to 12 is a issue. I run a standard cage, 50-34 and a 11-30 cassette on a BMC SLR01. All Etap except for a Dura Ace chain. I'm not sure if SRAM will warranty it since I purchased it online. It's nice to know some else has this problem.
06-08-17, 09:48 PM
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SRAM replaced my 11-32 Red Cassette and haven't had a problem since... I think they know there is a issue with their cassettes. When they sent me the replacement, they sent a RED and Force cassette and told me to try both. I actually thought the Force cassette shifted better.
I thought I was only one with problems shifting from 11 to 12 on Etap. All other shifts are fine. Only 11 to 12 is a issue. I run a standard cage, 50-34 and a 11-30 cassette on a BMC SLR01. All Etap except for a Dura Ace chain. I'm not sure if SRAM will warranty it since I purchased it online. It's nice to know some else has this problem.
06-09-17, 04:50 AM
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I don't know if this is relative to the problem being discussed here, but after replacing a 10-speed Red cassette on my previous frame (Giant TCR Advanced), I found that the RD could not reach to the smallest (11 tooth) cog. Even with the limit screw fully disengaged, the RD wouldn't move far enough to the right. The solution was to move the RD fully to the right with a 2 mm thick washer as a shim on between the RD and hanger at the attachment. Problem fully fixed.
I didn't notice the problem when I moved everything to my Workswell frame and was able to eliminate the shim washer. But then when I replaced the rear wheel, levers, chain, and cassette with 11-speed, once again the same RD wouldn't quite reach the smallest cog. And this time also the shim solved the problem. Only difference was that the 11-speed cassette was not SRAM Red but rather BDop's alloy cassette.
Apparently my 2009 vintage SRAM Red RD just doesn't reach far enough to the right for some frame/freehub/cassette combinations.
I didn't notice the problem when I moved everything to my Workswell frame and was able to eliminate the shim washer. But then when I replaced the rear wheel, levers, chain, and cassette with 11-speed, once again the same RD wouldn't quite reach the smallest cog. And this time also the shim solved the problem. Only difference was that the 11-speed cassette was not SRAM Red but rather BDop's alloy cassette.
Apparently my 2009 vintage SRAM Red RD just doesn't reach far enough to the right for some frame/freehub/cassette combinations.
