Did anyone else get a letter from Nashbar?
#1
Senior Member
Thread Starter
Join Date: Aug 2008
Location: Northern Kentucky
Posts: 170
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 1 Time
in
1 Post
Did anyone else get a letter from Nashbar?
I got mine yesterday. It seems their server was compromised allowing certain parties access to names, addresses, and credit card numbers.
Last spring, $300 was charged to my debit card.....all I-Tunes before I caught it and canceled the card. It took me about three weeks to get my money back from the bank. All told they hit it for $1000 but only $300 went through. Since then I only write checks, pay by cash, or Amex.
Now I know how my card number was obtained.
Last spring, $300 was charged to my debit card.....all I-Tunes before I caught it and canceled the card. It took me about three weeks to get my money back from the bank. All told they hit it for $1000 but only $300 went through. Since then I only write checks, pay by cash, or Amex.
Now I know how my card number was obtained.
#2
missing in action
Join Date: Nov 2007
Posts: 4,483
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 42 Post(s)
Liked 49 Times
in
29 Posts
FWIW, if you have a PayPal account, you can install their browser plugin and it will create a one-time-use card number to access the funds in your account. I'm too paranoid to use my debit account for online transactions.
#3
Pug lover! Dogs and bikes
Join Date: Sep 2008
Location: San Jose, CA
Posts: 1,161
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 1 Time
in
1 Post
I did this when I ordered from a UK site because it kept prompting me to sign up for some "Secure" service. I decided it looked a little sketchy so I went ahead and used paypal's feature.
#5
Great State of Varmint
Join Date: Sep 2008
Location: Dante's Third Ring
Posts: 7,476
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Likes: 0
Liked 15 Times
in
15 Posts
As someone requested, I posted a (edited*) copy of the letter Numbskull...er... Nashbar sent me. Scroll down here, you'll find it:
https://www.bikeforums.net/showthread...=525441&page=9
* - Personal information removed.
https://www.bikeforums.net/showthread...=525441&page=9
* - Personal information removed.
#6
Senior Member
Thread Starter
Join Date: Aug 2008
Location: Northern Kentucky
Posts: 170
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 1 Time
in
1 Post
I have a PayPal account and never thought about that. On the other hand, I've had Amex for years and if anything bogus shows up I make one call and it's taken off my bill, no hassle done deal.
#7
Death fork? Naaaah!!
I received mine several weeks ago, but I heard from the credit card company a week before that.
Top
Top
__________________
You know it's going to be a good day when the stem and seatpost come right out.
(looking for a picture and not seeing it? Thank the Photobucket fiasco.PM me and I'll link it up.)
You know it's going to be a good day when the stem and seatpost come right out.
(looking for a picture and not seeing it? Thank the Photobucket fiasco.PM me and I'll link it up.)
#8
Addicted to Pavement
Join Date: May 2008
Location: SE WI
Posts: 336
Bikes: '99 DBR X2, '98 DB Response, '84 Raleigh Marathon, '80 Raleigh Reliant (fixed/single)
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Yeah, got a letter too. Discover 1-time use numbers FTW!
#10
Senior Member
Join Date: Nov 2008
Location: New York Metro Area
Posts: 3,863
Bikes: '02 Litespeed, '99 Bianchi Alfana. '91 Fuji Saratoga, '84 Peugeot Canyon Express, '82 Moto GR, '81 Fuji America, '81 Fuji Royale; '78 Bridgestone Diamond Touring, '76 Fuji America, plus many more!
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
Quoted: 181 Post(s)
Liked 224 Times
in
127 Posts
Got my letter, which offers a 30% discount on my next purchase (before 8/28/09) as an apology. This is in addition to a "free shipping" deal. My credit card was also hit hard earlier this year for I-Tunes. I thought the problem was with another retailer, however. Now I am wondering. I don't use my card as much anymore, making my purchases with cash instead. I don't need this aggravation...enough aggravation from other sources.
#11
stringbreaker
Join Date: Sep 2006
Location: wa. State
Posts: 4,463
Bikes: specialized crossroads hybrid 2006 Raleigh Cadent 2 1971 Schwinn Varsity, 1972 Schwinn Continental, 1977 Schwinn Volare (frame)
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 9 Post(s)
Likes: 0
Liked 2 Times
in
2 Posts
I got the letter yesterday but my card got hit with I tunes early in the spriong and I didn't even have I tunes. From what I understand this happened in late 2008 and early 2009. Why the heck did it take them this long to get out the letters? I had a new card issued when the I tunes thing happened so I hope I'm ok. I keep a really close check on my account and haven't seen anything weird on it since the Itunes charges.
__________________
(Life is too short to play crappy guitars) 2006 Raleigh Cadent 3.0, 1977 Schwinn Volare, 2010 Windsor tourist. ( I didn't fall , I attacked the floor)
(Life is too short to play crappy guitars) 2006 Raleigh Cadent 3.0, 1977 Schwinn Volare, 2010 Windsor tourist. ( I didn't fall , I attacked the floor)
#12
Fuji Fan
Not that I am recommending this action, but you should still be protected. My fiance had her card skimmed a few years ago. Someone started buying appliances in Europe. The bank froze her account for a day or two and issued her a new card. She paid for nothing.
#13
Senior Member
Join Date: Aug 2006
Location: Knoxville, TN
Posts: 1,977
Bikes: Schwinn Paramount P15, Fisher Montare, Proteus, Rivendell Quickbeam
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Likes: 0
Liked 4 Times
in
4 Posts
I had fraudulent activity on my Amex in March & my Discover in April. One time Amex notified me of the fraudulent charge. Other one was Sears.com calling to confirm my order of 2 digital camcorders.
I had used both cards on Nashbar. I'm not pleased with Nashbar taking so long to notify me, but I am pleased with my credit card companies & Sears for reporting the suspicious activity to me.
I had used both cards on Nashbar. I'm not pleased with Nashbar taking so long to notify me, but I am pleased with my credit card companies & Sears for reporting the suspicious activity to me.
#14
Senior Member
Join Date: Nov 2007
Location: Medford, MA
Posts: 1,190
Bikes: Bob Jackson Super Tourer, '83 Trek 700, Gazelle Champ Mondial, Nishiki Comp II, Moto Grand Record, Peugeot UO-10 SS
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 5 Times
in
4 Posts
Did it mention how they're doing now? I placed an order this morning. Ack. I had both debit and CC defrauded this spring. Makes much sense now.
I'm going to look into this 1-time number use thingy. Sounds perfect.
I'm going to look into this 1-time number use thingy. Sounds perfect.
#15
stringbreaker
Join Date: Sep 2006
Location: wa. State
Posts: 4,463
Bikes: specialized crossroads hybrid 2006 Raleigh Cadent 2 1971 Schwinn Varsity, 1972 Schwinn Continental, 1977 Schwinn Volare (frame)
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 9 Post(s)
Likes: 0
Liked 2 Times
in
2 Posts
I had fraudulent activity on my Amex in March & my Discover in April. One time Amex notified me of the fraudulent charge. Other one was Sears.com calling to confirm my order of 2 digital camcorders.
I had used both cards on Nashbar. I'm not pleased with Nashbar taking so long to notify me, but I am pleased with my credit card companies & Sears for reporting the suspicious activity to me.
I had used both cards on Nashbar. I'm not pleased with Nashbar taking so long to notify me, but I am pleased with my credit card companies & Sears for reporting the suspicious activity to me.
__________________
(Life is too short to play crappy guitars) 2006 Raleigh Cadent 3.0, 1977 Schwinn Volare, 2010 Windsor tourist. ( I didn't fall , I attacked the floor)
(Life is too short to play crappy guitars) 2006 Raleigh Cadent 3.0, 1977 Schwinn Volare, 2010 Windsor tourist. ( I didn't fall , I attacked the floor)
#16
Senior Member
Join Date: Oct 2006
Location: Cleveland,Ohio
Posts: 2,766
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
Likes: 0
Liked 5 Times
in
5 Posts
I got my letter yesterday. I would be more impressed if the 30% were stackable with one of there other regular discount codes. Since it is not, it is really 10% (or 20%) since there is almost always at least a 10% discount code that is active.
#17
N+1
Join Date: Sep 2004
Location: Ann Arbor, MI
Posts: 1,310
Bikes: A few
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Likes: 0
Liked 5 Times
in
5 Posts
I received mine last week I think. The reports I heard were they were hacked many many months ago and just now are starting to tell people about it. I got my numbers swiped back in January. Myself and my bank caught it quickly so there were only some minor hoops I had to jump through to get my $40 back from a few fraudulent charges.
#18
Old Fogy
Join Date: Oct 2006
Location: Murray, Utah
Posts: 1,225
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 1 Time
in
1 Post
I installed the Paypal plugin twice. Got through the "choose image", crashed at the log in, using both
Firefox and Internet Explorer. Anybody got a clue? Difficult to get any support from Paypal. (But you knew that!)
Firefox and Internet Explorer. Anybody got a clue? Difficult to get any support from Paypal. (But you knew that!)
#19
Spin Forest! Spin!
Join Date: Sep 2007
Location: Arrid Zone-a
Posts: 5,956
Bikes: I used to have many. And I Will again.
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 7 Post(s)
Likes: 0
Liked 11 Times
in
10 Posts
I also got my Nashbar notice a couple days ago. Both my AMEX and Visa cards were compromised, but the card companies took cared of it. I had Microsoft XBox 360 networking charges.
#20
Senior Member
Something similar happened with my Discover. It tooks 3+ months and quite a few angry/exasperated calls from me before Discover reversed the charge.
#21
peddling fool
Join Date: Oct 2007
Location: Philadelphia PA
Posts: 506
Bikes: Mid 50's Frejus, Late 50's Frejus, Early 1960s Frejus Professional, Mid 1960's Frejus Professional, Early 70's Gloria (branded), 76 Blue Pogliaghi
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 1 Time
in
1 Post
Yeah, my credit card called me with some odd charges for itunes - they were really small amounts <$3 - but based on my credit card's recommendations - we cancelled the card anyway. It was a pain to switch cards since there are some automatic charges set up. When I got the letter from Nashbar - it made sense since I bought a pair of rain pants a while back . It's a difficult letter for Nashbar to send to customers- but I am glad that they sent it. Some other retailers may not have notified customers. It's unfortunate that this happened. From what I understand, account info like name, address, e-mail, and credit card # were compromised.
I think that this was well handled. Credit card companies were alerted, customers were contacted, and Nashbar provided explanation. It may have taken Nashbar a while to notify customers since it may have been an ongoing fraud investigation. The credit card companies seem to be all over it.
I think that this was well handled. Credit card companies were alerted, customers were contacted, and Nashbar provided explanation. It may have taken Nashbar a while to notify customers since it may have been an ongoing fraud investigation. The credit card companies seem to be all over it.
Last edited by phillyrider; 07-27-09 at 03:50 AM.
#22
Senior Member
I got mine yesterday. It seems their server was compromised allowing certain parties access to names, addresses, and credit card numbers.
Last spring, $300 was charged to my debit card.....all I-Tunes before I caught it and canceled the card. It took me about three weeks to get my money back from the bank. All told they hit it for $1000 but only $300 went through. Since then I only write checks, pay by cash, or Amex.
Now I know how my card number was obtained.
Last spring, $300 was charged to my debit card.....all I-Tunes before I caught it and canceled the card. It took me about three weeks to get my money back from the bank. All told they hit it for $1000 but only $300 went through. Since then I only write checks, pay by cash, or Amex.
Now I know how my card number was obtained.
I to was a victim of them. I know your pain. Go to the original thread mentioned above and good luck.
#23
Lanky Lass
No offense to you but this has been discussed at length for months in the General Cycling Forum. https://www.bikeforums.net/showthread.php?t=525441
Thanks!
East Hill
__________________
___________________________________________________
TRY EMPATHY & HAVE LOVE IN YOUR HEART, PERHAPS I'LL SEE YOU ON THE ROAD...
___________________________________________________
TRY EMPATHY & HAVE LOVE IN YOUR HEART, PERHAPS I'LL SEE YOU ON THE ROAD...