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Bike fell over, hello dammed Di2 derailleur

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Old 08-26-19, 11:32 AM
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NoWhammies
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Bike fell over, hello dammed Di2 derailleur

<sigh>

So I learned the hard way this weekend that standing your bike up against the curb (using the pedal for support) is a bad idea. I did this then a big gust of wind blew my bike over. On to the Di2 derailleur.

The damage? Bent hanger, which I didn't see. So I decided to go for a ride and WHAMMO! Chain jumped in to the spokes, breaking three of them AND bending the hanger arm all to hell. The ride I was going to do never happened AND I'm out of pocket X dollars to fix this everything. PLUS I'm concerned the Di2 is all jacked up and I'm going to be out of money a whole lot more.

I didn't know whether to cry or yell when it happened. Especially since I always baby my bike. Needless to say, I'm not in a happy mood at the moment.

That is all.
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Old 08-26-19, 11:46 AM
  #2  
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kocked over

I had a similar but much milder experience early in my cycling career. I would load my bike into the back of my hatchback vehicle, unknowningly, with the derailler side down. This gradually bent the hanger causing poor shifting that the locoal bike shop quickly put right. The lesson was to load the bike derailler side up but also when leaning the bike against a wall or whatever, such that if it fell or was accidently knocked over it wold land derailler side up.
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Old 08-26-19, 11:47 AM
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this is a bit late to help the OP, but this is why it's a good idea to check both the RD hangar and the limit screws:

a) any time the RD gets banged
b) any time you do anything with the rear wheel, including a rear wheel or freehub change

(i am completely paranoid about testing the RD limit screws after any rear wheel adjustment, maybe to an excessive amount, but hopping the chain into the spokes is one of the worst possible failure modes on a bike)
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Old 08-26-19, 12:37 PM
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OP, are you sure the derailleur hanger was bent? Did you reset the rear derailleur ("crash recovery mode") after the drop?

Di2 rear derailleurs are designed to disengage if they receive an impact. If you put them into "crash recovery mode" while turning the cranks, and before you do anything else, they will self-adjust and reset back to normal. Unless, of course, the derailleur hanger was bent before you put it into crash recovery mode.
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Old 08-26-19, 12:52 PM
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Originally Posted by NoWhammies
<sigh>

So I learned the hard way this weekend that standing your bike up against the curb (using the pedal for support) is a bad idea. I did this then a big gust of wind blew my bike over. On to the Di2 derailleur.

The damage? Bent hanger, which I didn't see. So I decided to go for a ride and WHAMMO! Chain jumped in to the spokes, breaking three of them AND bending the hanger arm all to hell. The ride I was going to do never happened AND I'm out of pocket X dollars to fix this everything. PLUS I'm concerned the Di2 is all jacked up and I'm going to be out of money a whole lot more.

I didn't know whether to cry or yell when it happened. Especially since I always baby my bike. Needless to say, I'm not in a happy mood at the moment.

That is all.
Di2 won't be "all jacked up".

First thing is replace the hanger. With the newer RDs it makes it hard to visually eyeball straightness of the cage. If after replacing the hanger and you re-index Di2 shifting is messed up, you made need a new RD cage. At worst you need a wheel repair, an RD hanger, and a new RD. Killing an RD entirely is hard to do (sheering off the mounting bolt knuckle), and you probably only need a new cage at most.
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Old 08-26-19, 01:19 PM
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Don't feel bad

My own clumsiness did some damage when I dropped my new bike walking it backwards and I stepped on the rear derailler and spokes. At fist glance I thought I was OK.

Untill I went to ride up a steep hill in 1'st gear and the bent derailler got caught in the spokes. Ruined the deraileur and bent the wheel.

$100 later at the lbs and it's better then new. They put on a better rear derailleur and a new chain they said had stretched after 1,000 km, and trued the wheel.

I use a center kickstand on my bike. Their pretty dependable if you careful using it.
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Old 08-26-19, 01:22 PM
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Ugh, that sucks. I'm no help but I feel bad for you. It sucks when stuff like that happens.
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Old 08-26-19, 01:26 PM
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Originally Posted by xroadcharlie

My own clumsiness did some damage when I dropped my new bike walking it backwards and I stepped on the rear derailler and spokes. At fist glance I thought I was OK.

Untill I went to ride up a steep hill in 1'st gear and the bent derailler got caught in the spokes. Ruined the deraileur and bent the wheel.
One winter I slipped in my house after I came from riding in wet weather. Had a heavy load in my messenger bag. Fell forward on the side of the bike (Surly LHT) and bent the RD hanger. Figured I would get it fixed in the spring. Of course, I totally forgot. Took the bike out one fine day and decided to climb a steep hill to see just how low the granny gear really was. The minute I shifted to the smallest chainring and largest cog and head the noise, I remember the bent hanger. The cage had gone into the spoke and aspolded into a bunch of pieces. The hanger was twisted like a pretzel. Being a beefy, 36H wheel, it was only slightly out of true. Was a few miles from home. Skateboarded much of the way and walked the uphill part. LBS was able to straighten out the hanger.
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Old 08-26-19, 01:28 PM
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TBF, if the hanger was bent a mechanical RD would have done the same thing, not a Di2 problem per se
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Old 08-26-19, 01:36 PM
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Originally Posted by FlashBazbo
OP, are you sure the derailleur hanger was bent? Did you reset the rear derailleur ("crash recovery mode") after the drop?

Di2 rear derailleurs are designed to disengage if they receive an impact. If you put them into "crash recovery mode" while turning the cranks, and before you do anything else, they will self-adjust and reset back to normal. Unless, of course, the derailleur hanger was bent before you put it into crash recovery mode.
How do you reset?
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Old 08-26-19, 01:41 PM
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Originally Posted by Marcus_Ti
Di2 won't be "all jacked up".

First thing is replace the hanger. With the newer RDs it makes it hard to visually eyeball straightness of the cage. If after replacing the hanger and you re-index Di2 shifting is messed up, you made need a new RD cage. At worst you need a wheel repair, an RD hanger, and a new RD. Killing an RD entirely is hard to do (sheering off the mounting bolt knuckle), and you probably only need a new cage at most.
I don 't think he has the newer group. He posted a pic about a month ago and I recall the cage was straight and not shaped like mine (R8070).

OP...Man really sorry to hear what happened. I would be sick to my stomach as well. How is the rest of the bike?
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Old 08-26-19, 02:02 PM
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Originally Posted by mattleegee
How do you reset?
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Old 08-26-19, 02:20 PM
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Checking the derailleur is always a good idea when the bike falls over or the rear bumps up against something.

I was struggling up a 14 percent grade near the end of a climb on a narrow road when a large FedEx truck forced me to far to shoulder and I had to unclip and hit both brakes as the bike rotated counterclockwise and the rear hit the bushes of the adjoining slope. Then I was stuck with trying to figure out the best way to remount the bike on the 14 percent grade. I decided to cross the narrow road at a right angle trusting I could quickly clip in. I was successful only to instantly learn my rear derailleur and hanger were damaged and the chain was locked. Bad things happened after that.
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Old 08-26-19, 02:48 PM
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Originally Posted by NoWhammies
<sigh>

So I learned the hard way this weekend that standing your bike up against the curb (using the pedal for support) is a bad idea. I did this then a big gust of wind blew my bike over. On to the Di2 derailleur.

The damage? Bent hanger, which I didn't see. So I decided to go for a ride and WHAMMO! Chain jumped in to the spokes, breaking three of them AND bending the hanger arm all to hell. The ride I was going to do never happened AND I'm out of pocket X dollars to fix this everything. PLUS I'm concerned the Di2 is all jacked up and I'm going to be out of money a whole lot more.

I didn't know whether to cry or yell when it happened. Especially since I always baby my bike. Needless to say, I'm not in a happy mood at the moment.

That is all.
And I thought I was having a bad week, you win.

I hope you get it sorted out as economically as possible.
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Old 08-26-19, 03:18 PM
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Originally Posted by redlude97
TBF, if the hanger was bent a mechanical RD would have done the same thing, not a Di2 problem per se
+1 Not much consolation but some.
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Old 08-26-19, 03:38 PM
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Originally Posted by jadocs
I don 't think he has the newer group. He posted a pic about a month ago and I recall the cage was straight and not shaped like mine (R8070).

OP...Man really sorry to hear what happened. I would be sick to my stomach as well. How is the rest of the bike?
Thanks. The rest of the bike looked ok, which is why I decided to just get on the bike and ride without looking to see if anything had shifted when the bike fell. Lesson learned.
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Old 08-26-19, 03:52 PM
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clearly the safest solution is to just buy a carbon disc wheel on the back, it pays for itself!
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Old 08-26-19, 09:15 PM
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Thanks for the sympathy / condolences. I just needed a place to vent!
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Old 08-26-19, 09:37 PM
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To the OP...go ahead and have a cry. It won’t change things but it may help you feel better. We are in touch with our feelings, so it is OK to cry, well in private anyway.

I had a similar experience (standing the bike against the curb) with my then new Bottecchia. A gust of wind knocked it over and in the fall, the shiny red tube was scratched. Luckily there was no damage, other than a deep scratch. A friend of mine, who is handy with this sort of thing restored the tube to its prior, pristine condition. Lesson learned, I never lean my bikes against the curb.

Hope you can get things sorted out.
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Old 08-26-19, 10:27 PM
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I make it a habit not to lean my bike up in a way it can fall derailleur side first.
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Old 08-27-19, 01:41 AM
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Originally Posted by sheddle
this is a bit late to help the OP, but this is why it's a good idea to check both the RD hangar and the limit screws:

a) any time the RD gets banged
b) any time you do anything with the rear wheel, including a rear wheel or freehub change

(i am completely paranoid about testing the RD limit screws after any rear wheel adjustment, maybe to an excessive amount, but hopping the chain into the spokes is one of the worst possible failure modes on a bike)
c) Reinstall the dork disc ...
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Old 08-27-19, 10:30 AM
  #22  
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Originally Posted by NoWhammies
Thanks for the sympathy / condolences. I just needed a place to vent!
if the lower portion of the derailleur is bent, one of these would replace it for relatively little $$$.

https://www.ebay.com/itm/KCNC-Road-B...53.m1438.l2649
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Old 08-27-19, 04:59 PM
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Originally Posted by noodle soup
if the lower portion of the derailleur is bent, one of these would replace it for relatively little $$$.

https://www.ebay.com/itm/KCNC-Road-B...53.m1438.l2649
And then replace the silly metal pulleys with resin ones, also available on eBay in whatever size.
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Old 08-28-19, 08:47 AM
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Oh, thanks for the find @noodle soup. My bike is in with the LBS for fixing, and they called me to let me know they had located a lower portion of the derailleur. So I think I'll be good.

@Kimmo Not a bad suggestion!
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Old 08-28-19, 04:47 PM
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Originally Posted by NoWhammies
@Kimmo Not a bad suggestion!
Yeah, I was mildly interested in the big pulley thing until I saw the prices (although the one linked by @noodle soup is heaps cheaper)... so I wondered what I could squeeze into the standard cage on my Red RD - turns out 12 upper / 14 lower fit no worries. There's even narrow/wide available, so I gave that a shot. Works a treat.
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