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Where Did You Purchase Your Ortlieb Panniers?

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Where Did You Purchase Your Ortlieb Panniers?

Old 10-30-15, 06:41 AM
  #1  
Bassmanbob
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Where Did You Purchase Your Ortlieb Panniers?

I remember seeing in a couple of threads in here about online dealers for Ortlieb panniers, but I can't remember which threads they were. I've done a couple of searches, but I can't find what I'm looking for.

Where did you purchase your Ortlieb panniers? Who has good prices and customer service?
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Old 10-30-15, 06:58 AM
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The Touring Store!!! Wayne is fantastic!!!!!!!!!!!!!!
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Old 10-30-15, 07:00 AM
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I purchased Ortlieb back roller classic at REI through online website. They were on sale at the time. I don't remember where the front rollers came from but it was online. In terms of service, I have broken buckles and have dealt with Ortlieb directly. They've been good.
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Old 10-30-15, 07:24 AM
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Originally Posted by Tandem Tom View Post
The Touring Store!!! Wayne is fantastic!!!!!!!!!!!!!!
+1. Good prices and excellent service. When I bought mine and was having some trouble getting a solid fit on one of my racks, Wayne told me to email him some photos and then we talked on the phone for maybe 25 min. Then one of the compression straps of a rear Backpacker broke off after one three-day trip due to a manufacturing defect. I had another trip coming up soon. Wayne shipped me a replacement pannier before receiving the defective one back. (Shipping back the defective one was free.)
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Old 10-30-15, 07:34 AM
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Rosebikes sell a co-branded set of front and rear panniers. Ships from Germany. Shipping costs are more or less the vat that will be deducted if purchased from outside of the EU.
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Old 10-30-15, 08:42 AM
  #6  
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The Touring Store! That was it! Thanks!!!
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Old 10-30-15, 09:09 AM
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I am certain that the touring store has increased its business by a significant amount due to the good word of mouth on forums like this one.
I bought my handle bar bag through them because of hearing about them here.
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Old 10-30-15, 09:30 AM
  #8  
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I bought my Ortlieb stuff from two sellers in the UK, but one of them stopped selling Ortliebs to USA customers, the other no longer sells Ortliebs to anyone.

I recently tried to order some Ortlieb parts from Germany, but the seller that I was buying other stuff from specifically said that they would not ship Ortlieb products to USA.

So, you are stuck paying the higher prices charged by USA sellers.
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Old 10-30-15, 11:09 AM
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Xmas sale at PDX Brompton Dealer Is where I Got My Brompton-Ortlieb O bag ... a 20% cut.

My Older Sport Packers came from Sierra Trading Post , the sell Overstocks, remainders/closeouts and Blems.

Last edited by fietsbob; 10-30-15 at 11:23 AM.
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Old 10-30-15, 11:54 AM
  #10  
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Originally Posted by Bassmanbob View Post
I remember seeing in a couple of threads in here about online dealers for Ortlieb panniers, but I can't remember which threads they were. I've done a couple of searches, but I can't find what I'm looking for.

Where did you purchase your Ortlieb panniers? Who has good prices and customer service?

I am using Ortlieb backroller rear panniers and Arkl Orca 35 front panniers
REI and bikebaghop https://www.Bikebagshop.com
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Old 10-30-15, 12:36 PM
  #11  
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Originally Posted by Tandem Tom View Post
The Touring Store!!! Wayne is fantastic!!!!!!!!!!!!!!
+1
Wayne goes way beyond the call of duty. Excellent customer service.
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Old 10-30-15, 01:43 PM
  #12  
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Another vote for The Touring Store. I didn't get my Ortliebs there but Wayne has helped me out with some accessories for my rack. I got my Ortliebs used off of Craigslist for about half the price of new ones. I didn't know about The Touring Store when I bought them. However, The Touring Store gets my business when I'm in need of one of the products that they carry.
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Old 10-30-15, 03:11 PM
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I asked for Orange Backroller Classics , that Was Not on his web site at the time, and Wayne Got them For Me .
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Old 10-30-15, 04:49 PM
  #14  
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Another vote for The Touring Store

This is another endorsement for The Touring Store. Wayne patiently answered my questions and gave me good advice. His knowledge and customer service are top-notch.
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Old 10-30-15, 05:14 PM
  #15  
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Ebay. Ortliebs are so durable they'll outlast multiple users!
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Old 10-30-15, 06:57 PM
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TheTouringStore.com, Ortlieb Panniers & Packs, Tubus Racks, Lone Peak Packs
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Old 10-30-15, 09:59 PM
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REI, use the $20 lifetime membership to get 10% back in dividends, or whatever it is.
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Old 10-31-15, 09:18 AM
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You have in spain www.babaik.com, everything from ortlieb and shipping free for some countries
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Old 10-31-15, 10:07 AM
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The Touring Store! I love REI and their prices, but Wayne has always been super helpful and able to get any special thing I needed. So I buy from him. Can't beat the service or the experience.
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Old 10-31-15, 02:21 PM
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Originally Posted by ClydesterD View Post
This is another endorsement for The Touring Store. Wayne patiently answered my questions and gave me good advice. His knowledge and customer service are top-notch.

Originally Posted by Chop61 View Post
The Touring Store! I love REI and their prices, but Wayne has always been super helpful and able to get any special thing I needed. So I buy from him. Can't beat the service or the experience.

Originally Posted by Tandem Tom View Post
The Touring Store!!! Wayne is fantastic!!!!!!!!!!!!!!
Ditto.
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Old 10-31-15, 05:02 PM
  #21  
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Another touring store fan here. Support small independent business
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Old 10-31-15, 05:19 PM
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Originally Posted by spinnaker View Post
Ditto.
I'll see that ditto and raise you one.
Wayne's always been very helpful when I've had a question.
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Old 10-31-15, 07:46 PM
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+1 !!!
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Old 10-31-15, 08:17 PM
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I've ordered a couple times from Wayne myself. I love the way he always puts some candy in the box with the invoice. He seems like a genuine good dude.
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Old 11-01-15, 02:58 PM
  #25  
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My Ortliebs came from REI clearance store, I had a gift card, dividend and store credit. However I have purchased several other bags from Wayne at The Touring Store. Great guy to deal with.

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