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Leader Love!

Old 05-02-15, 11:22 AM
  #2651  
TejanoTrackie 
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Originally Posted by bmontgomery87 View Post
Recent discussion made me walk downstairs to examine my new 725. Sure enough it's cracked. I'll be contacting leader today and will update with how the process goes.
and the beat goes on...
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Old 05-02-15, 12:49 PM
  #2652  
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It's just frustrating.
My 721 is bombproof. Backed into it with a car, wrecked it a few times, it's been locked up, rained on and has about 3000 miles on it. No issues.
The 725 has been treated like a princess. Kept in the house. Only ridden on nice days. No curb drops. No wrecks. No abuse.

What bothers me is that this is a known issue and I've been riding a potential time bomb and could have been injured.
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Old 05-02-15, 02:47 PM
  #2653  
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Originally Posted by bmontgomery87 View Post
Recent discussion made me walk downstairs to examine my new 725. Sure enough it's cracked. I'll be contacting leader today and will update with how the process goes.
No way, man. The only ones that have cracked are the local ones I've built up because I'm obviously a ****ty mechanic.

Sal said so himself right here.

Last edited by Scrodzilla; 05-02-15 at 02:52 PM.
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Old 05-02-15, 02:53 PM
  #2654  
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You mustve worked on a lot of the bikes I saw on instagram with this crack too. Just saw one last week and of course a team rider was trying to justify it.

I just expect it to be replaced. I think it's beyond ridiculous that their policy is going to require me to pay shipping charges. So because of their poor design I'm probably out of well over 100 dollars by the time I have my parts pulled, ship it back, Then pay the local shop to press my headset.

I've spent the last year being a leader fanboy. I just hope they make this right
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Old 05-02-15, 03:03 PM
  #2655  
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Originally Posted by bmontgomery87 View Post
You mustve worked on a lot of the bikes I saw on instagram with this crack too. Just saw one last week and of course a team rider was trying to justify it.

I just expect it to be replaced. I think it's beyond ridiculous that their policy is going to require me to pay shipping charges. So because of their poor design I'm probably out of well over 100 dollars by the time I have my parts pulled, ship it back, Then pay the local shop to press my headset.

I've spent the last year being a leader fanboy. I just hope they make this right
But what's the point of replacing it if the problem will no doubt repeat itself ? If it were me I'd just ask for a straight up refund, and offer to send them a video of you destroying the frame.
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I'd like to think i have as much money as brains.
I see the light at the end of the tunnel, but the tunnel keeps getting longer - me
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Old 05-02-15, 03:05 PM
  #2656  
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Originally Posted by TejanoTrackie View Post
But what's the point of replacing it if the problem will no doubt repeat itself ? If it were me I'd just ask for a straight up refund, and offer to send them a video of you destroying the frame.
+1,000,000
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Old 05-02-15, 03:10 PM
  #2657  
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I'm asking but I don't see it happening. If it were newer I'd contact paypal but I've had it for 5 months so I'd say my time is long gone.

I'd like to put it towards a 722 or something without the design flaw. I love my other leader, this was just an awful idea.
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Old 05-02-15, 03:11 PM
  #2658  
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Tell them you want a 2015 Renovatio.
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Old 05-02-15, 03:20 PM
  #2659  
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. Their policy does say they'll give you store credit but I'd be afraid of just ending up out of even more money.

I'm going to be nice and civil until I actually hear back from them and I'll go from there.
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Old 05-04-15, 07:27 PM
  #2660  
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Originally Posted by bmontgomery87 View Post
You mustve worked on a lot of the bikes I saw on instagram with this crack too. Just saw one last week and of course a team rider was trying to justify it.

I just expect it to be replaced. I think it's beyond ridiculous that their policy is going to require me to pay shipping charges. So because of their poor design I'm probably out of well over 100 dollars by the time I have my parts pulled, ship it back, Then pay the local shop to press my headset.

I've spent the last year being a leader fanboy. I just hope they make this right
When they sent my replacement ( 721 for the cracked 725), they sent me a return label and I paid no shipping charges.
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Old 05-04-15, 07:45 PM
  #2661  
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Here's my Cretin: 2015 Leader Cretin - Pedal Room

I tried uploading images right here, but the upload kept failing. Ergo, the pedal room link.
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Old 05-04-15, 07:55 PM
  #2662  
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Originally Posted by AlexGS1 View Post
When they sent my replacement ( 721 for the cracked 725), they sent me a return label and I paid no shipping charges.
hopefully it works out that way for me.
how long did it take them to respond? I sent am email over the weekend and another today.
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Old 05-04-15, 08:02 PM
  #2663  
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Originally Posted by bmontgomery87 View Post
hopefully it works out that way for me.
how long did it take them to respond? I sent am email over the weekend and another today.
Email didn't really work for me ( I tried the sales rep I was talking to when I initially bought the bike, and their warranty email). So, I called. It was largely smooth after that.
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Old 05-04-15, 08:09 PM
  #2664  
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Originally Posted by Euthyphro View Post
Here's my Cretin: 2015 Leader Cretin - Pedal Room

I tried uploading images right here, but the upload kept failing. Ergo, the pedal room link.
Very clean build.
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Originally Posted by Dcv View Post
I'd like to think i have as much money as brains.
I see the light at the end of the tunnel, but the tunnel keeps getting longer - me
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Old 05-04-15, 08:11 PM
  #2665  
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Originally Posted by TejanoTrackie View Post
Very clean build.
Thanks! I'm enjoying it. I think my next upgrade will be a nice set of wheels and a quality freewheel. I can't decide if I want a black chain or not.
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Old 05-04-15, 08:23 PM
  #2666  
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Originally Posted by Euthyphro View Post
I can't decide if I want a black chain or not.
I think a gold chain would look great on that bike.
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What, Me Worry? - Alfred E. Neuman

Originally Posted by Dcv View Post
I'd like to think i have as much money as brains.
I see the light at the end of the tunnel, but the tunnel keeps getting longer - me
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Old 05-05-15, 01:42 AM
  #2667  
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+1 on gold chain. Always nice to have that hint of contrast on a bike.
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Old 05-05-15, 06:53 AM
  #2668  
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I hadn't considered a gold chain. I'll keep it in mind.
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Old 05-05-15, 06:09 PM
  #2669  
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Originally Posted by Scrodzilla View Post
Tell them you want a 2015 Renovatio.
nice frame?
seems like their PC collaborations are fairly well built
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Old 05-05-15, 06:20 PM
  #2670  
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It took a few emails but I got in touch with leader and am happy with the customer service I've received.

Hopefully all will be resolved shortly.
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Old 05-11-15, 07:14 PM
  #2671  
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I've got a cracked 725 too. Im going to try to get store credit and get a kagero because I don't want to get a cure or cretin and it's the only other bike they still have in my size. Plus I think the kagero is sexy.
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Old 05-11-15, 10:27 PM
  #2672  
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Originally Posted by leftsinkhandle View Post
I've got a cracked 725 too. Im going to try to get store credit and get a kagero because I don't want to get a cure or cretin and it's the only other bike they still have in my size. Plus I think the kagero is sexy.
Another fine example of the lies. Thanks for sharing.

Originally Posted by LeaderBike View Post
Dave you know very well this was isolated and unfortunately yours were shipped early because you are local, to you with some parts missing. Since then we have not had any issues. We did take care of the handful of customers who you sold a Leader to with the correct parts in the seat clamp and they are quite pleased. We have sold many of these frames with no issues at all. Lets not make this personal.
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Old 05-12-15, 09:56 AM
  #2673  
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Originally Posted by leftsinkhandle View Post
I've got a cracked 725 too. Im going to try to get store credit and get a kagero because I don't want to get a cure or cretin and it's the only other bike they still have in my size. Plus I think the kagero is sexy.

According to their Instagram post, they are going to be restocking the 721. May be a good alternative to spending double what you've already given them on a Kagero. Either way, perhaps its a sign that they're going to quit doubling down on the 725/735, as that hasn't been a good look.
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Old 05-12-15, 07:14 PM
  #2674  
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Originally Posted by AlexGS1 View Post
According to their Instagram post, they are going to be restocking the 721. May be a good alternative to spending double what you've already given them on a Kagero. Either way, perhaps its a sign that they're going to quit doubling down on the 725/735, as that hasn't been a good look.
This.
I considered upgrading to a kagero but didn't want to spend another 400 on a leader frame.
if you're willing to try another 725 they're supposed to have a polished aluminum out this month.
I'd go with a 721 if the wait isn't long.

I've got a new 725 on the way that I may sell. Haven't decided yet.
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Old 05-12-15, 07:53 PM
  #2675  
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Originally Posted by bmontgomery87 View Post
This.
I considered upgrading to a kagero but didn't want to spend another 400 on a leader frame.
if you're willing to try another 725 they're supposed to have a polished aluminum out this month.
I'd go with a 721 if the wait isn't long.

I've got a new 725 on the way that I may sell. Haven't decided yet.
I've really got my mind set on getting a kagero. I don't want to get a 721 because I feel like it is a down grade, I read what scrod said about it actually being a better bike. Still warrantying a frame and getting something of lesser value just leaves a bad taste in my mouth. I wonder if they do have the 725 fixed even if it is with a small washer.
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