Carbon Fork Damaged
#1
Junior Member
Thread Starter
Join Date: Sep 2015
Posts: 10
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Carbon Fork Damaged
Got my first real road bike shipped to me... And to my disappointment the fork got damaged. The box looked like it was penetrated by a rod of some sort and damaged the fork. See image: View image: image by the time this all gets settled and I get a new fork it's going to be winter and won't be able to ride. Is it safe to ride at all? Or should I just wait for a replacement?
#2
FLIR Kitten to 0.05C
Join Date: Sep 2014
Location: Lincoln, Nebraska
Posts: 5,331
Bikes: Roadie: Seven Axiom Race Ti w/Chorus 11s. CX/Adventure: Carver Gravel Grinder w/ Di2
Mentioned: 30 Post(s)
Tagged: 0 Thread(s)
Quoted: 2349 Post(s)
Liked 406 Times
in
254 Posts
Do you value you teeth? I wouldn't ride that, especially on a bike that is being returned anyway
#3
Senior Member
I'd want to see it in person to confirm but that 'damage' looks entirely superficial only affecting the paint on the fork. Assuming you confirm how superficial it truly is, I'd ride that fork without concern.
#4
Senior Member
Join Date: Oct 2008
Location: Chicago, IL
Posts: 2,745
Bikes: S-Works Roubaix SL2^H4, Secteur Sport, TriCross, Kaffenback, Lurcher 29er
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Why is it going to take so long to resolve? Is it a knockoff or something?
#5
Junior Member
Thread Starter
Join Date: Sep 2015
Posts: 10
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
It's not superficial. I've showed it to a few bike shops and they do not recommend riding on it. The bike is a legit Bianchi bought at a dealer. I am going through the carriers insurance. Which I am sure it's lengthy process. It's been started but we will see how long it takes...
#6
Senior Member
Join Date: Apr 2013
Location: SoCal
Posts: 6,496
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
Quoted: 276 Post(s)
Likes: 0
Liked 6 Times
in
3 Posts
It's not superficial. I've showed it to a few bike shops and they do not recommend riding on it. The bike is a legit Bianchi bought at a dealer. I am going through the carriers insurance. Which I am sure it's lengthy process. It's been started but we will see how long it takes...
So if all the LBS you asked told you it's unsafe to ride, why are you asking strangers on the internet if you should go ahead and ride it?
If you do decide to ride it and it completely fails, is the shipper still going to replace it?
#7
Junior Member
Thread Starter
Join Date: Sep 2015
Posts: 10
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
I'm just looking for more opinions. I'm just going to play it safe and just wait it out. Just super excited to get on the saddle I guess. Thanks everyone
#8
Senior Member
Join Date: Apr 2015
Posts: 1,825
Mentioned: 11 Post(s)
Tagged: 0 Thread(s)
Quoted: 401 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
It's not superficial. I've showed it to a few bike shops and they do not recommend riding on it. The bike is a legit Bianchi bought at a dealer. I am going through the carriers insurance. Which I am sure it's lengthy process. It's been started but we will see how long it takes...
#9
Senior Member
Join Date: Jul 2008
Location: Indianapolis
Posts: 288
Bikes: 2011 Guru Praemio Ti (Rival), 03 Gary Fisher Franken-hardtail
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
It's not superficial. I've showed it to a few bike shops and they do not recommend riding on it. The bike is a legit Bianchi bought at a dealer. I am going through the carriers insurance. Which I am sure it's lengthy process. It's been started but we will see how long it takes...
#10
Senior Member
Join Date: Nov 2014
Location: Eugene, Oregon, USA
Posts: 27,547
Mentioned: 217 Post(s)
Tagged: 0 Thread(s)
Quoted: 18375 Post(s)
Liked 4,510 Times
in
3,352 Posts
It's not superficial. I've showed it to a few bike shops and they do not recommend riding on it. The bike is a legit Bianchi bought at a dealer. I am going through the carriers insurance. Which I am sure it's lengthy process. It's been started but we will see how long it takes...
Also, if you deem it is fine, it may be hard to justify full replacement costs.
Do you have to wait for the shipper? Can you just buy the correct fork, and then you'll have the full charges for purchase, shipping, and installation.
Also, is this a 2015 or 2016 model? If it is a 2015 model, then I'd encourage you to get the ball rolling SOON!!!
Good luck with it.
#15
Senior Member
Join Date: Nov 2014
Location: Eugene, Oregon, USA
Posts: 27,547
Mentioned: 217 Post(s)
Tagged: 0 Thread(s)
Quoted: 18375 Post(s)
Liked 4,510 Times
in
3,352 Posts
#17
Old Fart
Join Date: Dec 2014
Location: Bumpkinsville
Posts: 3,348
Bikes: '97 Klein Quantum '16 Gravity Knockout
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 163 Post(s)
Likes: 0
Liked 3 Times
in
2 Posts
Looks cosmetic- I wouldn't hesitate to ride it FOR THE SHORT-TERM- until you get the issue resolved and get a new fork. Log-term is another story....with such damage, it could deteriorate and fail- but I think it would be fine for a few months.
It took me about 2 months to get my damage claim resolved (from filing the claim, to getting the check) when UPS put a dent in a bike that was shipped to me, by harpooning the box. I hope that you had the delivery person note that there was damage to the box, or you may be SOL as far as a claim goes. I LOVE that color combo!
It took me about 2 months to get my damage claim resolved (from filing the claim, to getting the check) when UPS put a dent in a bike that was shipped to me, by harpooning the box. I hope that you had the delivery person note that there was damage to the box, or you may be SOL as far as a claim goes. I LOVE that color combo!
#18
Advocatus Diaboli
Join Date: Feb 2015
Location: Wherever I am
Posts: 8,635
Bikes: Merlin Cyrene, Nashbar steel CX
Mentioned: 14 Post(s)
Tagged: 1 Thread(s)
Quoted: 4733 Post(s)
Liked 1,532 Times
in
1,003 Posts
I'm not understanding the situation obviously.. The LBS ordered you a bike (ie. they're selling you this bike)? It arrived with damage. And you are the one stuck having to file the claim? Why not just buy an all new setup and return all the stuff you got?
#19
Senior Member
Join Date: Nov 2014
Location: Eugene, Oregon, USA
Posts: 27,547
Mentioned: 217 Post(s)
Tagged: 0 Thread(s)
Quoted: 18375 Post(s)
Liked 4,510 Times
in
3,352 Posts
On the other hand, if the OP purchased it, rode it around for a few months, then had it shipped home, then he would already own the bike.
Being a 2014 as the 2016 models are rolling out, it would have either been lightly used, or new old stock when purchased, and hopefully the OP got a good deal on the bike which he might not be able to match locally.
Contact Bianchi (possibly through either LBS involved), and start hunting for a matching replacement fork NOW. You'll need to know the cost and availability for any insurance claims.
One benefit of building up and riding your bike now is you would get a good feel for the actual condition of the fork. You may choose to just touch up the paint and ride it rather than buying a grossly mismatched fork. Nonetheless, I'd keep that fork as a spare, or in case you choose to sell the bike later and don't have a perfect match.
#20
Junior Member
Thread Starter
Join Date: Sep 2015
Posts: 10
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Thanks everyone for the comments. It was new old stock that was priced very well. I was going to buy a 2015 locally but the prices were outrageous!! While visiting my parents I decided to look around some bike shops and ran into this bike at a very aggressive price. It was hard to pass up. I test rode it and fell in love. So bike shop agreed to box it for free since they have all the box and packing materials. He packed it well. He is currently getting a hold of Bianchi to see the costs of one. Worse comes to worse I'll try to get a aftermarket red fork if they do not have anymore in stock. Super excited to get into road bikes... Hope to get this resolved soon. Thanks again everyone
#21
Senior Member
Join Date: Nov 2014
Location: Eugene, Oregon, USA
Posts: 27,547
Mentioned: 217 Post(s)
Tagged: 0 Thread(s)
Quoted: 18375 Post(s)
Liked 4,510 Times
in
3,352 Posts
You might also contact Calfree.
They would give you a professional determination of the fork integrity, and could probably fix it up as good as new.
https://calfeedesign.com/
They would give you a professional determination of the fork integrity, and could probably fix it up as good as new.
https://calfeedesign.com/
#22
Junior Member
Thread Starter
Join Date: Sep 2015
Posts: 10
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Well Bianchi doesn't have this fork in stock anymore. Really bummed out... At this point I am in a pickle. Went to a LBS and they told me to go this route: CARBON ARC-629N
The steerer is aluminum and not carbon like the Bianchi. Ugh I dont know what to do anymore. Was so excited for this bike now it's become a nightmare.
The steerer is aluminum and not carbon like the Bianchi. Ugh I dont know what to do anymore. Was so excited for this bike now it's become a nightmare.
#24
Senior Member
Join Date: Oct 2008
Location: Chicago, IL
Posts: 2,745
Bikes: S-Works Roubaix SL2^H4, Secteur Sport, TriCross, Kaffenback, Lurcher 29er
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
You might also contact Calfree.
They would give you a professional determination of the fork integrity, and could probably fix it up as good as new.
https://calfeedesign.com/
They would give you a professional determination of the fork integrity, and could probably fix it up as good as new.
https://calfeedesign.com/
#25
don't try this at home.
Join Date: Jan 2006
Location: N. KY
Posts: 5,940
Mentioned: 10 Post(s)
Tagged: 0 Thread(s)
Quoted: 974 Post(s)
Liked 512 Times
in
352 Posts
Calfee normally doesn't repair forks. From their FAQ page:
If I had a bike store and someone brought in your damaged fork, I'd probably say "don't ride it", even if I thought it was just cosmetic. There's no upside to getting involved and having "something" happen later, even if it wasn't caused by the dings.
What do you not repair?
Frequently rejected repairs include: aluminum-to-carbon bonding, carbon handlebars, forks, seat posts/integrated seat posts, stems, damage to carbon wheels, and metal frames.
I'd still send them some photos and see what they say. Notice they say 'Frequently', not 'Absolutely'. They may do something like strip off the paint there and see if the damage is superficial.Frequently rejected repairs include: aluminum-to-carbon bonding, carbon handlebars, forks, seat posts/integrated seat posts, stems, damage to carbon wheels, and metal frames.
If I had a bike store and someone brought in your damaged fork, I'd probably say "don't ride it", even if I thought it was just cosmetic. There's no upside to getting involved and having "something" happen later, even if it wasn't caused by the dings.