What is going on with Garmin Connect?
07-28-20, 03:21 PM
#101
meh
Join Date: Jul 2014
Location: Hopkins, MN
Posts: 4,703
Bikes: 23 Cutthroat, 21 CoMotion Java; 21 Bianchi Infinito; 15 Surly Pugsley; 11 Globe Daily; 09 Kona Dew Drop; 96 Mondonico
Mentioned: 22 Post(s)
Tagged: 0 Thread(s)
Quoted: 1110 Post(s)
Liked 1,013 Times
in
519 Posts
Reading some of the comments, I'm curious how you use a computer to post of BF ... based on the comments, I expect these posters should move into a shack in the mountains of Montana to work on their manifesto. 
Back on topic, I'm happy to see everything Garmin appears to be working like it was a week ago. Desktop site was the last thing to start working, and it appears to be back to normal.
I'm interested to see any in depth reporting on what happened ... It will be months before we see anything like this and it may never make it out to the public.
Back on topic, I'm happy to see everything Garmin appears to be working like it was a week ago. Desktop site was the last thing to start working, and it appears to be back to normal.
I'm interested to see any in depth reporting on what happened ... It will be months before we see anything like this and it may never make it out to the public.
07-28-20, 04:02 PM
#102
On Your Left
Join Date: Nov 2011
Location: Long Island, New York, USA
Posts: 8,373
Bikes: Trek Emonda SLR, Sram eTap, Zipp 303
Mentioned: 34 Post(s)
Tagged: 0 Thread(s)
Quoted: 3004 Post(s)
Liked 2,433 Times
in
1,187 Posts
Likes For GlennR:
07-28-20, 05:04 PM
#103
Senior Member
Join Date: Nov 2019
Posts: 262
Bikes: Trek Madone
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 98 Post(s)
Liked 76 Times
in
54 Posts
Slowly trying to get back to 100% pre-hack. Makes you wonder if Garmin succumbed to the hack? I doubt it but one never knows.
Likes For Germanrazor:
07-28-20, 06:43 PM
#104
well hello there
Join Date: May 2005
Location: Point Loma, CA
Posts: 15,430
Bikes: Bill Holland (Road-Ti), Fuji Roubaix Pro (back-up), Bike Friday (folder), Co-Motion (tandem) & Trek 750 (hybrid)
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
Quoted: 503 Post(s)
Liked 336 Times
in
206 Posts
Likes For Nachoman:
07-28-20, 06:44 PM
#105
well hello there
Join Date: May 2005
Location: Point Loma, CA
Posts: 15,430
Bikes: Bill Holland (Road-Ti), Fuji Roubaix Pro (back-up), Bike Friday (folder), Co-Motion (tandem) & Trek 750 (hybrid)
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
Quoted: 503 Post(s)
Liked 336 Times
in
206 Posts
I know garmin connect is back up now because my strava feed is clogged up with everyone's old rides!
__________________
.
.
Two wheels good. Four wheels bad.
.
.
Two wheels good. Four wheels bad.
Likes For Nachoman:
07-28-20, 06:56 PM
#106
On Your Left
Join Date: Nov 2011
Location: Long Island, New York, USA
Posts: 8,373
Bikes: Trek Emonda SLR, Sram eTap, Zipp 303
Mentioned: 34 Post(s)
Tagged: 0 Thread(s)
Quoted: 3004 Post(s)
Liked 2,433 Times
in
1,187 Posts
07-29-20, 11:30 AM
#107
meh
Join Date: Jul 2014
Location: Hopkins, MN
Posts: 4,703
Bikes: 23 Cutthroat, 21 CoMotion Java; 21 Bianchi Infinito; 15 Surly Pugsley; 11 Globe Daily; 09 Kona Dew Drop; 96 Mondonico
Mentioned: 22 Post(s)
Tagged: 0 Thread(s)
Quoted: 1110 Post(s)
Liked 1,013 Times
in
519 Posts
It shouldn't be earthshaking news, but I hadn't thought about Garmin being public and will need to disclose if they paid the ransom.
https://www.t3.com/us/news/garmin-ou...ecovery-ransom
Also, love that last line
As relieved as we all are, we can't help but wonder: did Garmin pay the $10 million ransom, as requested by the 'Evil Corp', or have the developers found a way to eliminate the threat somehow without paying the money? The Times suggests "Garmin must have paid a large ransom to recover computer files stolen by hackers", but until any official communication is received from Garmin, we can't be sure.
As a company listed on the stock exchange, Garmin will presumably have to confirm or refute this at some stage, unless the amount involved can be buried under 'miscellaneous sundries', like when we do our expenses.
As a company listed on the stock exchange, Garmin will presumably have to confirm or refute this at some stage, unless the amount involved can be buried under 'miscellaneous sundries', like when we do our expenses.
Also, love that last line
Likes For Hypno Toad:
07-29-20, 12:25 PM
#108
Senior Member
Join Date: Mar 2010
Location: Seattle, WA
Posts: 23,208
Mentioned: 89 Post(s)
Tagged: 0 Thread(s)
Quoted: 18883 Post(s)
Liked 10,646 Times
in
6,054 Posts
Garmin is notoriously tight lipped. They issued a statement saying they didn't directly pay the group.
An article I read suggested the money may have been paid by their insurance. That idea raises more questions than it answers.
As a company, Garmin has been extremely profitable for years. I wonder if that will change. I know a lot of people considered Connect a fully safe place to store data, like Google or Microsoft. We all assumed they must have redundant backups etc. And this has definitely called that assumption into question. Judging from this thread, it's split whether users care about long term storage at Connect, but most people were annoyed at having to manually upload to Strava.
An article I read suggested the money may have been paid by their insurance. That idea raises more questions than it answers.
As a company, Garmin has been extremely profitable for years. I wonder if that will change. I know a lot of people considered Connect a fully safe place to store data, like Google or Microsoft. We all assumed they must have redundant backups etc. And this has definitely called that assumption into question. Judging from this thread, it's split whether users care about long term storage at Connect, but most people were annoyed at having to manually upload to Strava.
Likes For Seattle Forrest:
07-29-20, 02:51 PM
#109
Heft On Wheels
Join Date: Nov 2014
Location: South Dakota
Posts: 3,123
Bikes: Specialized,Cannondale,Argon 18
Mentioned: 13 Post(s)
Tagged: 0 Thread(s)
Quoted: 887 Post(s)
Liked 560 Times
in
346 Posts
I was only using Garmin Connect for years, with what happened I have added other databases of my data for my rides. I don't have anything tied to Garmin connect except ride data. I don't really want it out there but I was annoyed it was down. I am not sure how they got back up nor do I really care I am just glad its back.
The evil corp guy has FBI warrants and all that and being he is a Russian tied fella I am sure he is well protected by many. Good luck bringing this act to any justice.
The evil corp guy has FBI warrants and all that and being he is a Russian tied fella I am sure he is well protected by many. Good luck bringing this act to any justice.
07-30-20, 08:47 AM
#110
Senior Member
Join Date: Nov 2012
Location: Palm Desert, CA
Posts: 2,504
Bikes: Speedvagen Steel
Mentioned: 11 Post(s)
Tagged: 0 Thread(s)
Quoted: 429 Post(s)
Liked 248 Times
in
156 Posts
My Garmin Connect mobile is still down. Even uninstalled and reinstalled back in the phone
07-30-20, 09:45 AM
#111
Senior Member
07-30-20, 10:47 AM
#112
Senior Member
Join Date: Mar 2010
Location: Seattle, WA
Posts: 23,208
Mentioned: 89 Post(s)
Tagged: 0 Thread(s)
Quoted: 18883 Post(s)
Liked 10,646 Times
in
6,054 Posts
For what it's worth @robbyville and @jimincalif the app is working for me. I just synced my sleep and HR data. Using Android. The "thanks for your patience" message is gone, like everything is back to normal. Sorry it's not working for you, hopefully it's some temporary thing.
Likes For Seattle Forrest:
07-30-20, 10:51 AM
#113
Senior Member
Join Date: Nov 2019
Posts: 262
Bikes: Trek Madone
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 98 Post(s)
Liked 76 Times
in
54 Posts
I still have the warning at the top of my phone app as well and my phone will not sync from the watch yet. No sleep but it will every so often read HR. I assume they are still having some sporadic issues in places and will soon get it all worked out. If I were paying for this service I would be, well, a tad less patient for sure.
Hopefully by weekend's end it will be 100% again.
I still like my Garmin devices and the many things they do so I am still a customer for sure.
Hopefully by weekend's end it will be 100% again.
I still like my Garmin devices and the many things they do so I am still a customer for sure.
07-30-20, 11:50 AM
#114
Heft On Wheels
Join Date: Nov 2014
Location: South Dakota
Posts: 3,123
Bikes: Specialized,Cannondale,Argon 18
Mentioned: 13 Post(s)
Tagged: 0 Thread(s)
Quoted: 887 Post(s)
Liked 560 Times
in
346 Posts
I still have the warning at the top of my phone app as well and my phone will not sync from the watch yet. No sleep but it will every so often read HR. I assume they are still having some sporadic issues in places and will soon get it all worked out. If I were paying for this service I would be, well, a tad less patient for sure.
Hopefully by weekend's end it will be 100% again.
I still like my Garmin devices and the many things they do so I am still a customer for sure.
Hopefully by weekend's end it will be 100% again.
I still like my Garmin devices and the many things they do so I am still a customer for sure.
Likes For sdmc530:
07-30-20, 12:32 PM
#115
Senior Member
It is now working again for me. Mine is the iPhone version FYI.
07-30-20, 03:35 PM
#117
Senior Member
Join Date: Mar 2010
Location: Seattle, WA
Posts: 23,208
Mentioned: 89 Post(s)
Tagged: 0 Thread(s)
Quoted: 18883 Post(s)
Liked 10,646 Times
in
6,054 Posts
I still have the warning at the top of my phone app as well and my phone will not sync from the watch yet. No sleep but it will every so often read HR. I assume they are still having some sporadic issues in places and will soon get it all worked out. If I were paying for this service I would be, well, a tad less patient for sure.
Hopefully by weekend's end it will be 100% again.
I still like my Garmin devices and the many things they do so I am still a customer for sure.
Hopefully by weekend's end it will be 100% again.
I still like my Garmin devices and the many things they do so I am still a customer for sure.
07-30-20, 03:54 PM
#119
Senior Member
Join Date: Jul 2020
Location: Parts Unknown
Posts: 356
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 325 Post(s)
Likes: 0
Liked 109 Times
in
72 Posts
Just adding my experience: went for a ride on Sunday and had to manually upload the fit file to Ride With GPS in order to log it there. Rode again last night, and my Edge Explore automatically synced my results with Garmin Connect and Ride With GPS. Things are pretty much back to normal now, and I no longer see any warning boxes when I open the Connect app.
08-27-20, 08:51 PM
#120
velo-dilettante
Join Date: Apr 2009
Location: insane diego, california
Posts: 8,316
Bikes: 85 pinarello treviso steel, 88 nishiki olympic steel. 95 look kg 131 carbon, 11 trek madone 5.2 carbon
Mentioned: 26 Post(s)
Tagged: 0 Thread(s)
Quoted: 1628 Post(s)
Liked 3,114 Times
in
1,683 Posts
so did we ever get a satisfactory explanation? did they (illegally) pay up? how do we know this won't happen again in a week or six months?
08-28-20, 04:01 AM
#121
Senior Member
Thread Starter
Join Date: Jul 2006
Location: Lebanon (Liberty Hill), CT
Posts: 8,473
Bikes: CAAD 12, MASI Gran Criterium S, Colnago World Cup CX & Guru steel
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
Quoted: 1743 Post(s)
Liked 1,281 Times
in
740 Posts
All moot to me now. Thanks to advice in this thread, I upload my data from my Garmin Edge to my desk top and when I go onto Strava it's there as my most recent ride.
08-28-20, 03:09 PM
#122
Senior Member
Join Date: Jul 2020
Location: Parts Unknown
Posts: 356
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 325 Post(s)
Likes: 0
Liked 109 Times
in
72 Posts
The truth is, we'll probably never find out the whole story.
08-29-20, 07:17 AM
#123
Heft On Wheels
Join Date: Nov 2014
Location: South Dakota
Posts: 3,123
Bikes: Specialized,Cannondale,Argon 18
Mentioned: 13 Post(s)
Tagged: 0 Thread(s)
Quoted: 887 Post(s)
Liked 560 Times
in
346 Posts
No. Rumor & innuendo suggests that Garmin's insurance policy might have paid the ransom, but obviously we don't have any means to verify that. If those rumors are true, I think Garmin can legally say they did not pay, but that the insurance company did. As long as Garmin did not request for the insurer to pay the ransom, I think that might insulate them from any penalty.
The truth is, we'll probably never find out the whole story.
The truth is, we'll probably never find out the whole story.
I completely agree with this logic. Somebody paid because Garmin was down cold! they had too much at stake so either some insurance paid up to cut their losses or some investors paid up. After it went back up its like nothing ever happened.
In the end I don't really care, my stuff works and I now have an off line back up system. I learned a lesson myself.