How Much Damage Does Canyon Do To LBS's?
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The real question is not how much damage Canyon (or BikesDirect, if this thread were a few years older) does to LBSs, but how much damage Velofix and its ilk does.
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I see a fair amount of them here in Perth Australia, they look the part and from what I've heard are very good.
We are being ripped off with the price of high end bikes. Some years ago I paid about $7,000 AUD for my BMC RM01 a few years later I paid the same for my Triumph Speed Triple (close to same age) motorbike :-//
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Katusha is no longer, but Arkea has a new contract with Canyon for 2020-2021 as well, Quintana didn't even have to change bikes, shame about Corona, he has looked stronger than ever this year already.
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The local Velofix mechanic here knows his stuff, is on time and passionate about what he does.
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Back to the original point, these guys believe Canyon is damaging their business:
https://fitwerx.com/the-canyon-conun...our-next-bike/
In the blog post he states that they aren’t built around a service model, but instead on selling new bikes. Of course, these are the guys that got my wife to spend $5,000 on a 105 equipped Guru as her very first road bike (before we were married) “because it’s custom fit for her”
it is a pretty nice bike though
https://fitwerx.com/the-canyon-conun...our-next-bike/
In the blog post he states that they aren’t built around a service model, but instead on selling new bikes. Of course, these are the guys that got my wife to spend $5,000 on a 105 equipped Guru as her very first road bike (before we were married) “because it’s custom fit for her”
it is a pretty nice bike though
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Yeah, I've complained about this previously.. hard to find shops where they let you book an appointment, so that if something takes eg. 2 hours, you can drop off your bike and come back 2 hrs later and it'll be done.
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Back to the original point, these guys believe Canyon is damaging their business:
https://fitwerx.com/the-canyon-conun...our-next-bike/
In the blog post he states that they aren’t built around a service model, but instead on selling new bikes. Of course, these are the guys that got my wife to spend $5,000 on a 105 equipped Guru as her very first road bike (before we were married) “because it’s custom fit for her”
it is a pretty nice bike though
https://fitwerx.com/the-canyon-conun...our-next-bike/
In the blog post he states that they aren’t built around a service model, but instead on selling new bikes. Of course, these are the guys that got my wife to spend $5,000 on a 105 equipped Guru as her very first road bike (before we were married) “because it’s custom fit for her”
it is a pretty nice bike though
Yea, no thanks. They are basically admitting trying to create a cartel. Not that it will matter anyway, any independent bike shop could say screw that and just service direct to consumer brands and would get a lot of business.
The more I am reading it, the more it annoys me.
"Instead, their model works to eliminate the dealer from the transaction and to capitalize on the fact that a support network was built by the rest of the industry." - that is inherently a good thing. If you don't have a value to people, as sad as that may be, you don't have a value. And if the only way for him to survive is being a middle man (because that is exactly what he is according to his own logic) then sorry, but he has zero value.
Not to mention, so what, new shops would open up exactly to fill the need for service that does exist. He is talking about "the industry" as if everyone somehow made this huge effort and contribution, akin to say someone building a rail line and others wanting to use that infrastructure for free. This is simply not true. If they all disappeared and everyone bought bikes online, sooner or later service shops would pop up because there'd be a demand for it.
But I don't think, and can't believe, that that is his only value. His expertise and service is his true value. Use that. And if that truly isn't enough, it just means the market was never a good one to begin with. So instead of have x bike shops in y radius, you have x/2 bike shops and y radius, and those x/2 remaining ones make enough. That is Econ 101.
Last edited by ZHVelo; 04-14-20 at 07:13 AM.
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“We only service bikes from dealer network based brands.”
Yea, no thanks. They are basically admitting trying to create a cartel. Not that it will matter anyway, any independent bike shop could say screw that and just service direct to consumer brands and would get a lot of business.
Yea, no thanks. They are basically admitting trying to create a cartel. Not that it will matter anyway, any independent bike shop could say screw that and just service direct to consumer brands and would get a lot of business.
Last edited by seypat; 04-14-20 at 07:18 AM.
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That's not true. The key word here is proprietary. If that particular bike or tool, etc company has deemed their product or parts exclusive, then any repair shop that is not an authorized dealer/repair shop, etc cannot touch it. If your look at the fine print of most warranties, any deviation from the manufacturers direction will void the warranty. If that product uses consumables, using consumables from another companies will void the warranty as well.
but thats not what the quote is saying... they would service a Giant with proprietary parts because it’s a “dealer based brand” but not a Canyon.
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That's not true. The key word here is proprietary. If that particular bike or tool, etc company has deemed their product or parts exclusive, then any repair shop that is not an authorized dealer/repair shop, etc cannot touch it. If your look at the fine print of most warranties, any deviation from the manufacturers direction will void the warranty. If that product uses consumables, using unauthorized consumables from another companies will void the warranty as well.
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Well they have some descent looking bikes.
But every thing I would be interested in won't fit me. I'm 5'7" with a 31" inseam, and every bike I try tells me:
As if it's MY fault that I have the wrong body size, rather than they don't know how to build a bike for someone my size (which is not at all an unusual size).
A bunch of idiots, that's what I think.
So, no danger to any of the LBS around here.
But every thing I would be interested in won't fit me. I'm 5'7" with a 31" inseam, and every bike I try tells me:
You are exceeding the recommended adjustment range of the specified seatpost. Unfortunately, we cannot ensure a proper fit on this bike.
Please select a different model.
Please select a different model.
A bunch of idiots, that's what I think.
So, no danger to any of the LBS around here.
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Well they have some descent looking bikes.
But every thing I would be interested in won't fit me. I'm 5'7" with a 31" inseam, and every bike I try tells me:
As if it's MY fault that I have the wrong body size, rather than they don't know how to build a bike for someone my size (which is not at all an unusual size).
A bunch of idiots, that's what I think.
So, no danger to any of the LBS around here.
But every thing I would be interested in won't fit me. I'm 5'7" with a 31" inseam, and every bike I try tells me:
As if it's MY fault that I have the wrong body size, rather than they don't know how to build a bike for someone my size (which is not at all an unusual size).
A bunch of idiots, that's what I think.
So, no danger to any of the LBS around here.
Diddums.
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#192
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Well they have some descent looking bikes.
But every thing I would be interested in won't fit me. I'm 5'7" with a 31" inseam, and every bike I try tells me:
As if it's MY fault that I have the wrong body size, rather than they don't know how to build a bike for someone my size (which is not at all an unusual size).
A bunch of idiots, that's what I think.
So, no danger to any of the LBS around here.
But every thing I would be interested in won't fit me. I'm 5'7" with a 31" inseam, and every bike I try tells me:
As if it's MY fault that I have the wrong body size, rather than they don't know how to build a bike for someone my size (which is not at all an unusual size).
A bunch of idiots, that's what I think.
So, no danger to any of the LBS around here.
BS... just put in 67 inches with a 31 inseam on an Ultimate and was sized to an XS. Same on the Endurace.
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If you read that comment properly, you'd realize it has nothing to do with repair/service and possible proprietary parts, but that the warranty only covers manufacturing defects, but not accidents during transport (edit: or faulty assembly of parts, not to mention nowhere does that comment in any way even remotely imply that Canyon bikes are proprietary and can only be serviced by specific shops. Sorry but your notion is completely ridiculous).
Last edited by ZHVelo; 04-14-20 at 07:40 AM.
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It all depends on whether you can get parts or not for the particular bike, appliance, tool. If you can't, you can't service/repair it. We're talking about an expensive luxury product here, not some $50 widget that can be replaced if the repair shop breaks it.
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Back to the original point, these guys believe Canyon is damaging their business:
https://fitwerx.com/the-canyon-conun...our-next-bike/
In the blog post he states that they aren’t built around a service model, but instead on selling new bikes. Of course, these are the guys that got my wife to spend $5,000 on a 105 equipped Guru as her very first road bike (before we were married) “because it’s custom fit for her”
it is a pretty nice bike though
https://fitwerx.com/the-canyon-conun...our-next-bike/
In the blog post he states that they aren’t built around a service model, but instead on selling new bikes. Of course, these are the guys that got my wife to spend $5,000 on a 105 equipped Guru as her very first road bike (before we were married) “because it’s custom fit for her”
it is a pretty nice bike though
“We only service bikes from dealer network based brands.”
Yea, no thanks. They are basically admitting trying to create a cartel. Not that it will matter anyway, any independent bike shop could say screw that and just service direct to consumer brands and would get a lot of business.
The more I am reading it, the more it annoys me.
"Instead, their model works to eliminate the dealer from the transaction and to capitalize on the fact that a support network was built by the rest of the industry." - that is inherently a good thing. If you don't have a value to people, as sad as that may be, you don't have a value. And if the only way for him to survive is being a middle man (because that is exactly what he is according to his own logic) then sorry, but he has zero value.
Not to mention, so what, new shops would open up exactly to fill the need for service that does exist. He is talking about "the industry" as if everyone somehow made this huge effort and contribution, akin to say someone building a rail line and others wanting to use that infrastructure for free. This is simply not true. If they all disappeared and everyone bought bikes online, sooner or later service shops would pop up because there'd be a demand for it.
But I don't think, and can't believe, that that is his only value. His expertise and service is his true value. Use that. And if that truly isn't enough, it just means the market was never a good one to begin with. So instead of have x bike shops in y radius, you have x/2 bike shops and y radius, and those x/2 remaining ones make enough. That is Econ 101.
Yea, no thanks. They are basically admitting trying to create a cartel. Not that it will matter anyway, any independent bike shop could say screw that and just service direct to consumer brands and would get a lot of business.
The more I am reading it, the more it annoys me.
"Instead, their model works to eliminate the dealer from the transaction and to capitalize on the fact that a support network was built by the rest of the industry." - that is inherently a good thing. If you don't have a value to people, as sad as that may be, you don't have a value. And if the only way for him to survive is being a middle man (because that is exactly what he is according to his own logic) then sorry, but he has zero value.
Not to mention, so what, new shops would open up exactly to fill the need for service that does exist. He is talking about "the industry" as if everyone somehow made this huge effort and contribution, akin to say someone building a rail line and others wanting to use that infrastructure for free. This is simply not true. If they all disappeared and everyone bought bikes online, sooner or later service shops would pop up because there'd be a demand for it.
But I don't think, and can't believe, that that is his only value. His expertise and service is his true value. Use that. And if that truly isn't enough, it just means the market was never a good one to begin with. So instead of have x bike shops in y radius, you have x/2 bike shops and y radius, and those x/2 remaining ones make enough. That is Econ 101.
https://fitwerx.com/specialty-bike-shops-make-money/
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I can't get a Pathlite 6.0 at all - I get the above error (the error is THEM, not ME, as they imply with that message).
Roadlite: My size not available. Roadlite AL: not available.
So even on the bikes that don't just give me an obnoxious error about my size, they are not available to buy.
HARD PASS
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i think you’re splitting hairs here. If a shop can service another “dealer based brand” that they do not sell there is no logical explanation why they can’t service a Canyon EXCEPT that they’re salty about the sales model.
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My comment was, fine, if they want to try and be a cartel, let them, it won't matter because other shops will fulfil that demand. However that demand could be fulfilled is a different story. The point is, they cannot be a cartel as they cannot control supply.
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There's another linked article that's found in that first article's comments.. Actually a worthwhile read if only for the perspective:
https://fitwerx.com/specialty-bike-shops-make-money/
https://fitwerx.com/specialty-bike-shops-make-money/