Rocket7 shoes customer service non response
04-02-09, 01:11 PM
#1
not a climber
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Location: Atlanta, Ga
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Bikes: road bikes '85 Italian steel 2x6, '95 USA titanium 2x9, '00 folder 1x7, '07 Taiwan carbon 2x10
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Rocket7 shoes customer service non response
I sent my Rocket7 shoes back to the company, with proper return authorization, in October. I had some correspondence with them in December clairifying the details of the repairs I wanted. I haven't heard anything since. I've emailed several times and called 3 different phone numbers many times - no answer. I saw on their website something about their customer service being delayed due to their moving to a new facility.
Anyone else looking for their shoes?
Bill
Anyone else looking for their shoes?
Bill
04-02-09, 01:15 PM
#2
pan y agua
Join Date: Aug 2005
Location: Jacksonville
Posts: 31,303
Bikes: Willier Zero 7; Merlin Extralight; Calfee Dragonfly tandem, Calfee Adventure tandem; Cervelo P2; Motebecane Ti Fly 29er; Motebecanne Phantom Cross; Schwinn Paramount Track bike
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I sent my Rocket7 shoes back to the company, with proper return authorization, in October. I had some correspondence with them in December clairifying the details of the repairs I wanted. I haven't heard anything since. I've emailed several times and called 3 different phone numbers many times - no answer. I saw on their website something about their customer service being delayed due to their moving to a new facility.
Anyone else looking for their shoes?
Bill
Anyone else looking for their shoes?
Bill
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You could fall off a cliff and die.
You could get lost and die.
You could hit a tree and die.
OR YOU COULD STAY HOME AND FALL OFF THE COUCH AND DIE.
You could fall off a cliff and die.
You could get lost and die.
You could hit a tree and die.
OR YOU COULD STAY HOME AND FALL OFF THE COUCH AND DIE.
