Anyone ever warranty a Fuji?
02-15-11, 11:09 AM
#1
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Anyone ever warranty a Fuji?
Wondering how difficult it is to deal with them, and what to expect?
Owner of an 06 Fuji C4 frame that is starting to show signs of stress around the BB(enamel cracking, chipping on drive side). Was planning on riding the bike until the BB separated, but noticed the life time warranty. Do I have a chance?
Owner of an 06 Fuji C4 frame that is starting to show signs of stress around the BB(enamel cracking, chipping on drive side). Was planning on riding the bike until the BB separated, but noticed the life time warranty. Do I have a chance?
02-15-11, 11:41 AM
#2
i got nothing.
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yes...just don't tell them you raced it...if you did...
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02-15-11, 11:45 AM
#3
Throw the stick!!!!
Fuji has a great warranty, it has to be done through an authorized dealer but it is generally pretty pain free.
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02-15-11, 12:04 PM
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Out of curiosity, why would racing void the warranty?
02-15-11, 12:16 PM
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i got nothing.
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02-15-11, 12:51 PM
#6
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I work for an authorized Fuji dealer. If you raced it, YOU NEVER RACED IT. Got it? Just call a dealer, they'll probably call their rep in to come look at it. He'll call the Philly office and see what direction to go in. It's a pretty painless process.
02-15-11, 01:13 PM
#7
well hello there
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02-15-11, 08:33 PM
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They warrantied my 2 year old Sl-1 frame no questions asked. They did not even look at it.
02-15-11, 08:38 PM
#9
Throw the stick!!!!
Most of the time Fuji will trust the shop, the majority of the time they just have to send a picture to Fuji showing the crack. Like others said though, you never, ever raced it.
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02-15-11, 08:49 PM
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A few have been replaced at the local Fuji dealer here. No big problems.They sometimes send a rep to see the frame sometimes not.
