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Manufacturer, Retailer, Survey and Consumer Feedback As a manufacturer or retailer, do you want opinions and feedback on your products or services? Members, do you have an open letter to publish? Here's a place for both sides of the industry to communicate. Also, surveys and Student Data Colllection projects go in here.

Bike Components online shopping and customer protection

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Old 08-27-15, 05:14 AM
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Yury
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Bike Components online shopping and customer protection

Dear Sirs, I have bought some goods from bike-components.de on August, 05, 2015. But they didn`t delivery me the parcel and lost it (DHL confirmed some parcels missing). As the result, till the moment (one month has past), I have no money, no goods. Talked with operators (Tim, Ferdinand, Jean), but no any results. Shop managers contact they didn`t provide. May I ask your help, please, how can I refund my money? Thanks in advance, Yury.
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