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Shimano steps display frozen?

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Shimano steps display frozen?

Old 06-15-19, 06:27 AM
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Jordigas00
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Shimano steps display frozen?

Hi, Iím having an issue with my new YT Decoy e-bike, the shimano steps display is frozen, I canít turn bike on or off. I have disconnected the battery, plugged out the display leads. Any suggestions of what to try next?
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Old 06-15-19, 09:58 AM
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01 CAt Man Do
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Originally Posted by Jordigas00 View Post
Hi, Iím having an issue with my new YT Decoy e-bike, the shimano steps display is frozen, I canít turn bike on or off. I have disconnected the battery, plugged out the display leads. Any suggestions of what to try next?
If you disconnected the battery then reconnected and the control module didn't reboot I'd take it back to the dealer. Could be a problem with the software or firmware within the control module. If that's so the dealer should be able to update the program or reprogram. Shouldn't take more than 10-15 minutes. BTW, that is one nice looking bike. Wish I had that kind of bucks. Anyway worst case scenario is you have a bad control module that might have to be replaced. I say that because disconnecting/reconnecting should of rebooted the module. If it's still frozen after removing power...ehh...that's not a good sign.
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