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REVIEW!!! of DownTube Bikes and their Customer Service with a Out of the Box Issue

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REVIEW!!! of DownTube Bikes and their Customer Service with a Out of the Box Issue

Old 04-12-15, 07:57 AM
  #26  
cyclebycle13
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If you're going to sell bikes over the internet, you better be prepared to deal with issues like this. Just buy some nail polish is not acceptable. Then again, neither is the OP's grammar. FWIW, I've never had a bike or frame shipped to me with a paint or damage issue.
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Old 04-12-15, 08:18 AM
  #27  
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Originally Posted by bhkyte View Post
this is overkill for a paint chip!
many people have been very happy with downtube bikes and yans service.
i hope the moderaters but a stop to these types of thread.
yan i suggest you state your case clammly and don't get drawn into these threads.
not everybody places weight or validity on single complaints on internet threads.

ie trip advisor, and so forth. ..............

yan send this guy some colour coded touch up paint, op put it on your bike and ride it. it will soon get scrathed again in use................
+ 1. This is a dreadful thread that should be shut down.
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Old 04-12-15, 08:20 AM
  #28  
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Originally Posted by westgl View Post
And to think I was going to buy another bike from downtube soon, and then Yan pulls this.

That sucks,

foreigners come into this country and do business, most are good Hard working people, and do the right thing, in this kind of situation.

I dont know if Yan is a foreigner or not, it doesn't really matter, but he is Far worse as a business man, he takes advantage of his customers, since he does not honor his product.

Then you have the Underbelly like Yan, that once they have your money you are on your own, and they screw you.

Terrible Terrible Terrible, business ethics, what ethics?

Note to self:

DO NOT BUY ANYTHING Mail order, Sight Unseen, you could run into a Yan.

I wish you Luck.
This is a sad post. Are you going to troll all foreigners on this thread? There's been a lot of bombast on this thread but little to no useful information.
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Old 04-13-15, 01:42 AM
  #29  
Joe Remi
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Originally Posted by bikemig View Post
This is a sad post. Are you going to troll all foreigners on this thread? There's been a lot of bombast on this thread but little to no useful information.
Westgl is a troll. I'm quite fed up with his weird posts about bikes he's said he's purchased, then later it turns out he's still thinking about it, then he finally buys one or five and throws a fit online because one got scratched in shipping. Then there's the "foreigner" stuff, which is offensive. This dude is hijacking the Folding Bikes section, and needs to be dealt with.
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Old 04-13-15, 03:14 AM
  #30  
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Whew, a lot of animosity here. Paint is often not covered under warranties, but read the terms of the warranty.

That is a big paint chip, although probably not the last that will occur on the bike. I'm glad the decision was made to ship some touch-up paint. I've bought lawn furniture that came with a small bottle of touch-up paint, in case anything happened in shipping.

I obviously haven't seen the way the bike was packaged, and whether it was repackaged in the USA. But, if this did occur during shipping, then the bike may need better wrapping and protection.

Hopefully next time a solution can be reached without a dozen posts so full of vehemence.
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