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Shout Out to State Bicycles

Old 10-21-20, 06:32 PM
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Danjohnsonson
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Shout Out to State Bicycles

Bought one of their core line recently, and added on the rechargeable light set they offer. The rear light was loose on the mount and popped off about a minute after I put it on, and the screw was stripped and part of the mount was broken. I emailed their customer service asking to exchange it and I got an email the next day confirming my order of a rear tail light for $0, and a couple minutes afterwards got another email apologizing for the inconvenience. Didn't even have to send back the broken mount and light. I know it's a pretty small thing but it was nice to have such good customer service.
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Old 10-22-20, 09:01 AM
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sdmc530
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if I ever get up enough nerve to get a single speed kick around bike I am ordering from one from state. Glad to hear they took care of you!
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