Go Back  Bike Forums > Bike Forums > General Cycling Discussion
Reload this Page >

Wiggle and Chain Reaction facing insolvency

Search
Notices
General Cycling Discussion Have a cycling related question or comment that doesn't fit in one of the other specialty forums? Drop on in and post in here! When possible, please select the forum above that most fits your post!

Wiggle and Chain Reaction facing insolvency

Thread Tools
 
Search this Thread
 
Old 10-20-23, 07:09 AM
  #1  
TakingMyTime
Senior Member
Thread Starter
 
Join Date: Aug 2012
Location: Los Alamitos, Calif.
Posts: 2,475

Bikes: Canyon Endurace

Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Quoted: 1041 Post(s)
Liked 926 Times in 541 Posts
Wiggle and Chain Reaction facing insolvency

Wow

https://www.bikeradar.com/news/wiggl...on-insolvency/
TakingMyTime is offline  
Old 10-20-23, 08:27 AM
  #2  
Maelochs
Senior Member
 
Maelochs's Avatar
 
Join Date: Oct 2015
Posts: 15,491

Bikes: 2015 Workswell 066, 2017 Workswell 093, 2014 Dawes Sheila, 1983 Cannondale 500, 1984 Raleigh Olympian, 2007 Cannondale Rize 4, 2017 Fuji Sportif 1 LE

Mentioned: 144 Post(s)
Tagged: 0 Thread(s)
Quoted: 7652 Post(s)
Liked 3,478 Times in 1,836 Posts
Not sure how Wiggle's other product lines are faring, but as prices go up, upgrading and building bikes becomes a much less attractive option, and since they sell durable goods ......
Maelochs is offline  
Old 10-20-23, 09:30 AM
  #3  
Broctoon
Super-duper Genius
 
Broctoon's Avatar
 
Join Date: Aug 2016
Location: Muskrat Springs, Utah
Posts: 1,713
Mentioned: 20 Post(s)
Tagged: 0 Thread(s)
Quoted: 768 Post(s)
Liked 984 Times in 508 Posts
That's too bad. I like Wiggle, in spite of having to deal with international shipping. They've had some good selection and often very attractive prices.
Broctoon is offline  
Likes For Broctoon:
Old 10-20-23, 09:41 AM
  #4  
botty kayer
Senior Member
 
Join Date: Jun 2018
Location: London, UK
Posts: 727

Bikes: Yes, probably too many but still have a roving eye...

Mentioned: 11 Post(s)
Tagged: 0 Thread(s)
Quoted: 317 Post(s)
Liked 2,805 Times in 535 Posts
I'm not surprised. For a online only business their website since the last takeover has been a shambles, so a large part of it is their own making. I went there last week to look for bar tape and the search function and page navigation was so frustrating I gave up and went and bought the tape on ebay after a few minutes of getting nowhere.That's not helping sales is it.

They go for months of no stock of bits people actually want, like 28c and above tyres, and clearly have a load of old crap they can't shift.

Both Chain reaction and Wiggle both used to be good but seem to have been in serial decline for years now, and I moved over to Merlin years ago, so hope those guys survive these tough times.
botty kayer is offline  
Old 10-20-23, 10:20 AM
  #5  
tomato coupe
Senior Member
 
Join Date: Jul 2009
Posts: 5,951

Bikes: Colnago, Van Dessel, Factor, Cervelo, Ritchey

Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 3952 Post(s)
Liked 7,299 Times in 2,947 Posts
Originally Posted by botty kayer
I'm not surprised. For a online only business their website since the last takeover has been a shambles, so a large part of it is their own making. I went there last week to look for bar tape and the search function and page navigation was so frustrating I gave up ...
Seems pretty simple to navigate: Cycle => Bike Parts => Steering => Handlebar Tape brings up 81 items. Or, searching for "bar tape" brings up 80 items.
tomato coupe is offline  
Old 10-20-23, 10:26 AM
  #6  
botty kayer
Senior Member
 
Join Date: Jun 2018
Location: London, UK
Posts: 727

Bikes: Yes, probably too many but still have a roving eye...

Mentioned: 11 Post(s)
Tagged: 0 Thread(s)
Quoted: 317 Post(s)
Liked 2,805 Times in 535 Posts
I didn't go that route, I entered some simple terms into the search bar and it crapped itself and didn't do anything, so I deemed it not worthy of further time and went elsewhere.
botty kayer is offline  
Old 10-20-23, 10:30 AM
  #7  
tomato coupe
Senior Member
 
Join Date: Jul 2009
Posts: 5,951

Bikes: Colnago, Van Dessel, Factor, Cervelo, Ritchey

Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 3952 Post(s)
Liked 7,299 Times in 2,947 Posts
Originally Posted by botty kayer
I didn't go that route, I entered some simple terms into the search bar and it crapped itself and didn't do anything, so I deemed it not worthy of further time and went elsewhere.
Searching for "bar tape", "handlebar tape", "tape", or "bar parts" will all give you lots of good results. What "simple terms" did you search for?
tomato coupe is offline  
Old 10-20-23, 10:38 AM
  #8  
botty kayer
Senior Member
 
Join Date: Jun 2018
Location: London, UK
Posts: 727

Bikes: Yes, probably too many but still have a roving eye...

Mentioned: 11 Post(s)
Tagged: 0 Thread(s)
Quoted: 317 Post(s)
Liked 2,805 Times in 535 Posts
That train has left the station bro, it didn't work when I tried, so gave up, I already sorted it elsewhere like I said, and am spending no more of my day discussing Wiggle and their woes.
botty kayer is offline  
Likes For botty kayer:
Old 10-20-23, 10:42 AM
  #9  
tomato coupe
Senior Member
 
Join Date: Jul 2009
Posts: 5,951

Bikes: Colnago, Van Dessel, Factor, Cervelo, Ritchey

Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 3952 Post(s)
Liked 7,299 Times in 2,947 Posts
Originally Posted by botty kayer
That train has left the station bro, it didn't work when I tried, so gave up, I already sorted it elsewhere like I said, and am spending no more of my day discussing Wiggle and their woes.
Sounds like it was a case of user error ...
tomato coupe is offline  
Likes For tomato coupe:
Old 10-20-23, 10:44 AM
  #10  
botty kayer
Senior Member
 
Join Date: Jun 2018
Location: London, UK
Posts: 727

Bikes: Yes, probably too many but still have a roving eye...

Mentioned: 11 Post(s)
Tagged: 0 Thread(s)
Quoted: 317 Post(s)
Liked 2,805 Times in 535 Posts
Sounds like a tedious bore trying to start a fight in an empty room.....
botty kayer is offline  
Old 10-20-23, 11:13 AM
  #11  
PeteHski
Senior Member
 
PeteHski's Avatar
 
Join Date: May 2021
Posts: 8,444
Mentioned: 12 Post(s)
Tagged: 0 Thread(s)
Quoted: 4414 Post(s)
Liked 4,867 Times in 3,012 Posts
Their website was ok for me, but they seemed to be carrying a lot of old stock and often out of stock on newer items. I tend to use Sigma Sports more often. They always seem to stock the latest gear at competitive prices.

It will be a big shake up for the UK online market if CRC/Wiggle does fold.
PeteHski is online now  
Old 10-20-23, 11:19 AM
  #12  
LarrySellerz
Senior Member
 
Join Date: Mar 2021
Posts: 1,995
Mentioned: 24 Post(s)
Tagged: 0 Thread(s)
Quoted: 2700 Post(s)
Liked 486 Times in 351 Posts
Originally Posted by botty kayer
For an online only business their website since the last takeover has been a shambles, so a large part of it is their own making. I went there last week to look for bar tape and the search function and page navigation was so frustrating I gave up and went and bought the tape on ebay after a few minutes of getting nowhere.
Online only businesses are a degradation to society.
LarrySellerz is offline  
Old 10-20-23, 01:42 PM
  #13  
alcjphil
Senior Member
 
alcjphil's Avatar
 
Join Date: Jun 2002
Location: Montreal, Quebec
Posts: 5,930
Mentioned: 16 Post(s)
Tagged: 0 Thread(s)
Quoted: 1819 Post(s)
Liked 1,696 Times in 976 Posts
Originally Posted by Broctoon
That's too bad. I like Wiggle, in spite of having to deal with international shipping. They've had some good selection and often very attractive prices.
As A Canadian, we have little local choice. US sites seem to have no idea about how to ship to Canada. UK sites have this down pat
alcjphil is offline  
Old 10-20-23, 01:55 PM
  #14  
HenryK
Newbie
 
Join Date: Sep 2014
Location: Central NJ
Posts: 21

Bikes: Lynskey R240, Lemond Carbon Buenos Aires, Motobecane LeChampion Ti, CAAD9, CIOCC Designer 84 SLX, Vassago Bandersnatch

Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 6 Post(s)
Liked 5 Times in 2 Posts
I was considering ordering a power meter from CRC, now I'm somewhat reticent because of this news.
HenryK is offline  
Old 10-20-23, 02:03 PM
  #15  
Trakhak
Senior Member
 
Trakhak's Avatar
 
Join Date: Jan 2005
Location: Baltimore, MD
Posts: 5,375
Mentioned: 15 Post(s)
Tagged: 0 Thread(s)
Quoted: 2483 Post(s)
Liked 2,955 Times in 1,678 Posts
Originally Posted by Maelochs
Not sure how Wiggle's other product lines are faring, but as prices go up, upgrading and building bikes becomes a much less attractive option, and since they sell durable goods ......
Seems unlikely, but it's possible that Shimano's shutting down the at-or-near-wholesale pricing of their components for sales to the U.S. contributed to Wiggle's financial problems to at least some extent.
Trakhak is offline  
Likes For Trakhak:
Old 10-20-23, 02:09 PM
  #16  
SoSmellyAir
Method to My Madness
 
Join Date: Nov 2020
Location: Orange County, California
Posts: 3,663

Bikes: Trek FX 2, Cannondale Synapse, Cannondale CAAD4, Santa Cruz Stigmata GRX

Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Quoted: 1948 Post(s)
Liked 1,471 Times in 1,020 Posts
Originally Posted by Trakhak
Seems unlikely, but it's possible that Shimano's shutting down the at-or-near-wholesale pricing of their components for sales to the U.S. contributed to Wiggle's financial problems to at least some extent.
Wiggle and Chain Reaction Cycle do not sell Shimano to USA, but Merlin does.
SoSmellyAir is offline  
Old 10-20-23, 02:10 PM
  #17  
SoSmellyAir
Method to My Madness
 
Join Date: Nov 2020
Location: Orange County, California
Posts: 3,663

Bikes: Trek FX 2, Cannondale Synapse, Cannondale CAAD4, Santa Cruz Stigmata GRX

Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Quoted: 1948 Post(s)
Liked 1,471 Times in 1,020 Posts
Originally Posted by HenryK
I was considering ordering a power meter from CRC, now I'm somewhat reticent because of this news.
Just use your credit card so you are protected. I just order a handlebar from Wiggle at an excellent price.
SoSmellyAir is offline  
Old 10-20-23, 03:13 PM
  #18  
L134 
Senior Member
 
Join Date: Dec 2015
Location: San Diego
Posts: 704

Bikes: 1978 Bruce Gordon, 1977 Lippy, 199? Lippy tandem, Bike Friday NWT, 1982 Trek 720, 2012 Rivendell Atlantis, 1983 Bianchi Specialissima?

Mentioned: 11 Post(s)
Tagged: 0 Thread(s)
Quoted: 346 Post(s)
Liked 175 Times in 107 Posts
I haven't purchased from Wiggle in years. I expect Merlins will follow too soon into the Radio Shack death spiral - keep cutting "slow" moving merchandise and soon one doesn't even bother to check them out because they never have what one needs. Merlins was my go to for tubulars but they cut them. I have no reason to even go to their site anymore.
L134 is offline  
Old 10-20-23, 03:31 PM
  #19  
roadcrankr
Thread derailleur
 
roadcrankr's Avatar
 
Join Date: Mar 2004
Location: Glendora, CA
Posts: 643

Bikes: Merlin Extralight '94 & Cannondale Supersix '15

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 367 Post(s)
Liked 461 Times in 263 Posts
Signa Sports (don't confuse with the excellent-run Sigma Sports) owns many business units, including CRC and Wiggle.
Their chief reason for publicizing their plight involves their planned exit from their SEC OTC stock listing.
It will hasten the insolvency filing process - similar to a USA bankruptcy. Basically, current liabilities exceeding current assets.
This occurs from a history of net losses and/or issuing/loaning funds to the parent company or other third parties.
Escaping the SEC's scrutiny is vital to the parent company. Very much a scam, in my view. And very risky to purchase anything from them.
roadcrankr is offline  
Old 10-20-23, 04:21 PM
  #20  
Broctoon
Super-duper Genius
 
Broctoon's Avatar
 
Join Date: Aug 2016
Location: Muskrat Springs, Utah
Posts: 1,713
Mentioned: 20 Post(s)
Tagged: 0 Thread(s)
Quoted: 768 Post(s)
Liked 984 Times in 508 Posts
Originally Posted by SoSmellyAir
Wiggle and Chain Reaction Cycle do not sell Shimano to USA, but Merlin does.
That's true. I've ordered Campy stuff from Wiggle, as well as their own house brand stuff. I often check Merlin when there's a Shimano part I want.
Broctoon is offline  
Old 10-20-23, 05:59 PM
  #21  
base2 
I am potato.
 
base2's Avatar
 
Join Date: Jun 2015
Location: Pacific Northwest
Posts: 3,116

Bikes: Only precision built, custom high performance elitist machines of the highest caliber. 🍆

Mentioned: 29 Post(s)
Tagged: 0 Thread(s)
Quoted: 1789 Post(s)
Liked 1,629 Times in 933 Posts
The problem with being a bargain basement, discount retailer is that when the sales volume slows, there really isn't many options left in terms of how to continue solvency. Making money on volume with little regard to margin is a tough strategy.

Whether they really were bargain basement is up for debate. But "online only" competes on being pennies cheaper & free, instantaneous shipping to make the sale. I can't imagine service and repair work from knowledgable mechanics, or personal relationships between customers and staff playing a big role in their business model to sustain them through the slow times.
base2 is offline  
Old 10-20-23, 06:57 PM
  #22  
soyabean
Senior Member
 
soyabean's Avatar
 
Join Date: Feb 2022
Location: GMT-5
Posts: 939
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 540 Post(s)
Liked 416 Times in 274 Posts
I admit I bought a boatload of stuff from CRC for me and my flips.

I was a very good boy too, I always qualified for the free DHL Express Worldwide.

That all stopped when it got Wiggled. SKU's got deleted. Rest doubled in price. Now when I mail order, it's from national retailers only, when I can't find it from the friendly LBS's.

Wiggle/CRC can burn in hell for all I care.

I'm happy to pay a little more, and the money is stays inside my town and country.
Attached Images
File Type: jpg
monopoly-man.jpg (8.2 KB, 226 views)
soyabean is offline  
Old 10-20-23, 10:13 PM
  #23  
mstateglfr 
Sunshine
 
mstateglfr's Avatar
 
Join Date: Aug 2014
Location: Des Moines, IA
Posts: 16,614

Bikes: '18 class built steel roadbike, '19 Fairlight Secan, '88 Schwinn Premis , Black Mountain Cycles Monstercross V4, '89 Novara Trionfo

Mentioned: 123 Post(s)
Tagged: 0 Thread(s)
Quoted: 10964 Post(s)
Liked 7,491 Times in 4,189 Posts
Based on a paceline thread, this was avoidable and is largely due to their parent company and how everything played out well above wiggle/crc.


Everyone here can claim they saw it coming, online discounted goods is a volatile market, Yada Yada. Just read into this specific issue first.
mstateglfr is offline  
Old 10-21-23, 05:49 AM
  #24  
Road Fan
Senior Member
 
Road Fan's Avatar
 
Join Date: Apr 2005
Location: Ann Arbor, MI
Posts: 16,880

Bikes: 1980 Masi, 1984 Mondonico, 1984 Trek 610, 1980 Woodrup Giro, 2005 Mondonico Futura Leggera ELOS, 1967 PX10E, 1971 Peugeot UO-8

Mentioned: 49 Post(s)
Tagged: 0 Thread(s)
Quoted: 1858 Post(s)
Liked 664 Times in 506 Posts
Originally Posted by botty kayer
That train has left the station bro, it didn't work when I tried, so gave up, I already sorted it elsewhere like I said, and am spending no more of my day discussing Wiggle and their woes.
Raising a thread like this is not just about you and helping you solve your problem. It's also about the rest of us and whether we'll have the same problems, bro. So YOUR train has left, but the rest of us might still be milling around on the platform. But if you're not the helpful type, that's your choice, on you, bro.
Road Fan is offline  
Likes For Road Fan:
Old 10-21-23, 09:50 AM
  #25  
njkayaker
Senior Member
 
Join Date: Sep 2007
Location: Far beyond the pale horizon.
Posts: 14,278
Mentioned: 31 Post(s)
Tagged: 0 Thread(s)
Quoted: 4260 Post(s)
Liked 1,363 Times in 945 Posts
Originally Posted by botty kayer
I didn't go that route, I entered some simple terms into the search bar and it crapped itself and didn't do anything, so I deemed it not worthy of further time and went elsewhere.
"sexy women" was probably the wrong "simple terms".
njkayaker is offline  
Likes For njkayaker:


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.