Originally Posted by datlas (Post 22234141)

Agree. I dread getting sued. It has not happened yet, but if/when it happens I know I won't take it well.

Maybe I should quit while I am ahead?

Originally Posted by datlas (Post 22234059)

I have mixed feelings about this. We have to be much more cautious about our wording if we know patients are reading their notes. It's especially a problem in patients with Axis II diagnoses.

Originally Posted by datlas (Post 22234141)

Agree. I dread getting sued. It has not happened yet, but if/when it happens I know I won't take it well.

Maybe I should quit while I am ahead?

Originally Posted by Mojo31 (Post 22234129)

Probably a good thing though. I've seen many instances where a doctor's notes have bit them in the ass when the malpractice suit rolled in.

Originally Posted by BillyD (Post 22234156)

Are those the crazies?

Originally Posted by Velo Vol (Post 22234164)

They wrote that the patient was unpleasant?

Originally Posted by DougRNS (Post 22234150)

Spain is calling you.

Originally Posted by Velo Vol (Post 22234191)

One time I got referred to a GI doctor. When I checked in I was standing at the receptionist desk doing the regular stuff and she asked to see my insurance card. I causally tossed it toward her on the counter, thinking nothing of it.

Somehow the doctor got word of this (greatly exaggerated, no doubt). He comes in the exam room and says, "Do you have a problem with my staff members? If you do, this appointment is over."

I was like, "wut" Not even knowing what he was referring to.

Anyway, I wonder what my notes said for that appointment. Probably not "pleasant."

Originally Posted by BillyD (Post 22234156)

Are those the crazies?

Originally Posted by phrantic09 (Post 22234109)

Making the move to the mothership though- Congrats. Does tenure etc move with you?

Originally Posted by Mojo31 (Post 22234126)

You should see them when they come to my shop with a problem.

Originally Posted by phrantic09 (Post 22234111)

3 days of meetings followed by dinner events etc. Was much better than anticipated and much more pandemic conscious than I expected.

Originally Posted by Velo Vol (Post 22234191)

One time I got referred to a GI doctor. When I checked in I was standing at the receptionist desk doing the regular stuff and she asked to see my insurance card. I causally tossed it toward her on the counter, thinking nothing of it.

Somehow the doctor got word of this (greatly exaggerated, no doubt). He comes in the exam room and says, "Do you have a problem with my staff members? If you do, this appointment is over."

I was like, "wut" Not even knowing what he was referring to.

Anyway, I wonder what my notes said for that appointment. Probably not "pleasant."

Originally Posted by sbxx1985 (Post 22234291)

Maybe Vol has bad manners?

Originally Posted by sbxx1985 (Post 22234291)

Maybe Vol has bad manners is a difficult patient?

Originally Posted by Velo Vol (Post 22234244)

See, it's just fine . . . if you stay away from the crazy people.

Originally Posted by seedsbelize2 (Post 22234134)

genejockey Are you aware of this outfit? It's where I ordered my NOS brakes from.
***********************

Originally Posted by big john (Post 22234123)

A good thing about being a dealer tech is the lack of customer contact. Sometimes, though, it's helpful for me to talk to them because the service writers don't know the right questions, etc.
I get the hierarchy of diagnosis going and ask questions that some customers don't understand why I'm asking and for some reason they take offence. I had a young guy with a diesel truck which had some code for the DPF or regen and so many things are involved. I got a few questions in before he became pissed off. "I don't need this song and dance" as if I was trying to fleece him somehow. OK Buddy, figure it out yourself. I went back to work and the writer calmed him down and convinced him I could fix it. Turned out to be an air leak on the intercooler pipe.

Originally Posted by genejockey (Post 22234327)

Part of my job running a research group is troubleshooting when something doesn't work. I always preface my questions with, "Some of the questions I'm going to ask might make you think that I think you're an idiot, but that's not it. I just have to ask them to make sure I understand everything." After that, they're not offended.

It does, however, remind me of a friend in IT at a previous company, who, when confronted with "My computer stopped working", always started by asking "What color is the power cord?", rather than "Is it plugged in?", because he'd get them to look without offending them.

Originally Posted by LAJ (Post 22234278)

Toss? WTF.

Originally Posted by Velo Vol (Post 22234348)

A smooth flick of the wrist, which resulted in the card being right in front of her.