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-   -   spams going to my old email address (https://www.bikeforums.net/showthread.php?t=1222562)

Safari 01-28-21 08:36 AM

spams going to my old email address
 
I changed email address and spams from bikeforums continue to come into the old email address.
Also, TLS does not work for click.travel.ibemail.com domain.
Also, not allowing the deletion of user's data is against the GDPR.

IBJoel 01-28-21 11:19 AM

I don't know what TLS is.

Can you forward the email to joel.morris@internetbrands.com ? I'll take a look.

cb400bill 01-28-21 11:22 AM

https://en.wikipedia.org/wiki/Transport_Layer_Security

Cyclist0094 01-28-21 08:35 PM

What the hell is this ? you selling our contact info?


https://cimg7.ibsrv.net/gimg/bikefor...b9b2774b9.jpeg
This

Safari 01-29-21 03:54 AM


Originally Posted by IBJoel (Post 21899147)
I don't know what TLS is.

Can you forward the email to joel.morris@internetbrands.com ? I'll take a look.

You know which spams I am talking about.
"Take a survey and get 450$ OFF on e-bike!"
"Donít Miss this Chance to Take Control of Your Finances"

So, why are the spams still going into the old email?

IBJoel 01-29-21 08:10 AM


Originally Posted by Safari (Post 21900267)
You know which spams I am talking about.
"Take a survey and get 450$ OFF on e-bike!"
"Donít Miss this Chance to Take Control of Your Finances"

So, why are the spams still going into the old email?

When was the last time you updated your email? And what was it (you can PM me)? I'll have to speak with our tech/sales team, because I'm not involved with making or sending those emails.

IBJoel 01-29-21 08:12 AM


Originally Posted by velonomad (Post 21900032)
What the hell is this ? you selling our contact info?
This

No, as we've said in the past, we send all sales emails. No one else sees your information. Clients give our sales team the content they want sent and sales sends it/ Your info is never seen by anyone outside of Internet Brands.

Cyclist0094 01-29-21 08:36 AM


Originally Posted by IBJoel (Post 21900424)
No, as we've said in the past, we send all sales emails. No one else sees your information. Clients give our sales team the content they want sent and sales sends it/ Your info is never seen by anyone outside of Internet Brands.

Oh, Ok. Then do me a favor and cancel my membership, contact info and user name. Total bull**** to pay a subscription to avoid advertisements and then get spammed in my email.

Safari 01-29-21 09:05 AM


Originally Posted by IBJoel (Post 21900421)
When was the last time you updated your email? And what was it (you can PM me)? I'll have to speak with our tech/sales team, because I'm not involved with making or sending those emails.

I changed and confirmed it on Jan 12, 2021.

IBJoel 01-29-21 09:47 AM


Originally Posted by velonomad (Post 21900453)
Oh, Ok. Then do me a favor and cancel my membership, contact info and user name. Total bull**** to pay a subscription to avoid advertisements and then get spammed in my email.

Did you unsubscribe from the last Sales email that was sent out? If you'd like me to delete your account, please submit that request to the "Contact Us" form.

IBJoel 01-29-21 09:51 AM


Originally Posted by Safari (Post 21900489)
I changed and confirmed it on Jan 12, 2021.

So I think that may have been recent enough that the subscriber list didn't update itself, but I'd need to ask tech. You can either click "Remove Me" at the bottom of one of the emails you were sent or PM me your old email address or submit a formal request to our "Contact Us" form with your old email address.

Safari 01-29-21 10:46 AM


Originally Posted by IBJoel (Post 21900575)
So I think that may have been recent enough that the subscriber list didn't update itself, but I'd need to ask tech. You can either click "Remove Me" at the bottom of one of the emails you were sent or PM me your old email address or submit a formal request to our "Contact Us" form with your old email address.

Why the list would need more than one second to get updated is beyond my comprehension, unless you use a pigeon carrier for the list updates.
But I try to delete my account using "Contact Us".


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