Originally Posted by
rms13
Google Canyon and read all about how horrible their customer service is and how many months it takes to get your bike after you pay for it. I think U.S. consumer expectations are much higher when it comes to that stuff so it will be interesting to see how it goes. Also I think they have been talking about coming to US market for about 3 years and their plans keep getting pushed, most likely because they have had so much trouble fulfilling existing orders in Europe
before you order, contact them on the live chat and they will tell you straight away if your model/size is in stock .... if it is, you recieve it quick, if not, you have to wait a while, but they tell you how long to wait. They don't process the credit card transaction until the day it is shipped
that's the way I understood it when I chatted to the guy on their live chat on the internet