Just purchased a 2021 Roubaix Expert about 3 weeks ago.
I went for a bike fitting last week and it was recommended that I swap out for a smaller hover bar and different stem - all good so far - got the parts and took the bike in yesterday, picked it up today. Should have been a simple job, swap out the handlebar and stem.
Got home and looked a little closer and noticed the Future Shock adjustment knob seemed loose - then I noticed the entire knob now comes off - the plastic knob along with the metal part that fits inside the plastic knob now lifts off. Further it turns out when I put it back on and turn to loosen the tension, the long pin that fits down inside keeps turning and now will also come apart.
I would post pix, but the site won't let me since I'm new
So what the heck did they do? Is this repairable or am I now going to have to replace the entire FS 2.0 cylinder? I'm going to take it in to a Specialized dealer tomorrow, but thought I'd see if you guys have any thoughts.
Help!