Clark W. Griswold
Join Date: Mar 2014
Location: ,location, location
Posts: 13,842
Bikes: Foundry Chilkoot Ti W/Ultegra Di2, Salsa Timberjack Ti, Cinelli Mash Work RandoCross Fun Time Machine, 1x9 XT Parts Hybrid, Co-Motion Cascadia, Specialized Langster, Phil Wood Apple VeloXS Frame (w/DA 7400), R+M Supercharger2 Rohloff, Habanero Ti 26
Mentioned: 56 Post(s)
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The bike probably was never properly built and tuned and with daily usage are probably in rougher shape than they came from the factory which probably wasn't great. I would take it to your local shop and have them assess it.
Commuting daily is hard on a bike and is certainly qualifies one to be a serious dedicated biker.