From what I just read the issue is that the tolerance is so tight between screen and keyboard that even a tiny crumb can crack the screen if you close it. But this begs the question, why is something that is going to be used frequently in a cafe, or in bed, or just about anywhere so intolerant of something like this happening? Poor design and fragile parts. Do you think that would happen with a Thinkpad? Those are built like tanks. There was an issue with the MacBook Pro from 2016 too with the screens, and also the keyboards, and these are the computers I bought for my twins prior to the M1s. Both of them had the same problems. You couldn't open it up all the way if you wanted the screen to work, and also the butterfly keys didn't work well. Those Apple paid to have repaired via recall. I use one of those as a music server. The other is unused. They feel slow compared even to my iMac from 2015.