Originally Posted by veganbikes

Not really anything specific you just either need to figure out your hourly rate and then set a clock or have a service menu of your common labor but you still might want to an hourly rate. Any shop that doesn't calculate their cost per hour (and then their hourly rate above that, to be able to show a profit) is doing a less then great job at running their business.

For a bicycle it is rare you will go over that hour for most average repairs individually. There are somethings that will take longer but that is usually more on the e-bike and dynamo wiring front or building a bike from the frame up but that is generally a known quantity or something on the service menu. I agree with the general idea of most shop services won't be lengthy ones I will say that given the real life in a retail shop that is usually understaffed and tend to customers who expect more time spent with them that a mall big box will that most repairs will take much longer if the mechanics are in view or responsible for service writing and repair pick ups. Andy