Simonh2k

Hi there, I'm a complete novice when it comes to bikes, so please treat me like I know nothing as I don't!!

I've recently bought the Giant Escape 3 2021, previously had a specialised sirrus hybrid sport 2017 which was stolen. I use my bike to commute but prefer a hybrid as feels safer and more steady than the road bike I used to have.

My commute is mostly decent paved roads, not much incline and a few fairly quick spots with long downhill.

I've just taken out my Giant for the first time and a big problem, its so slow on flat and downhill. Just no resistance. Even on the inclines I can almost pedal in 7x3 the biggest gear, I basically don't see the need for nearly all the other gears. And as soon as I get on flat or decline I run out of power... it just seems weird for a bike to be like this and I'd read reviews saying how good it was.

The sirrus had big gears and I could always put power through it apart from on the biggest downhill bits. This bike just nothing even on flat my legs are going round like crazy after a bit of acceleration.

I think I'm going to have to sell it and look for another bike. the point of my post I guess was to see if this was normal.for this bike? The bike came pre-made bar a few bits so it's not anything I done wrong in building it. And I've ran through all the gears definitely running in the biggest one (if that's the right terminology?)

Really disappointed seems quite a big issue so surprised the bike is so popular.

Is there any fix I can do and would it be costly. Bear in mind I doubt I could do it myself unless it's very easy.

Thanks in advance.