Originally Posted by
WhyFi
You don't think that replacing a defective unit would lead to a position of bias looking to be confirmed? Cyclists should understand confirmation bias, because BMW drivers are *******s, amiright?
As far as online chatter, have you looked at how the volume of complaints might reflect market share? Have you also considered that Garmin has forums where it's convenient and sensible for people to congregate and kvetch? Did you look at the number of unique kvetchers for both?
You don't think that people who replace their Garmins with Wahoos don't check that the Wahoos actually will solve their problem before putting down money? Are you really that daft that you think people would only look at Garmin forums but not Wahoo's?
I can easily list a dozen issues on Kickrs that are reported in the same FB group that covers Elemnts (even Tickrs and Headwind fans get more complaints) as well as on DC Rainmaker and yet really have to dig for any pervasive flaws reported on Elemnts. And while there are fewer Elemnt users out there, there's still 1,500 comments on DCR's in-depth review, nearly the same number as the 520 and the 530.