Originally Posted by
rumrunn6
fwiw - the restroom doors at the Lexington visitors' center can be a little deceiving. the green "vacant" sign may be displayed but if you try to use the door handle to open the door, it doesn't budge. thinking they were closed, I almost left but did try the next door. discovered that you need to push the door open & the handle is irrelevant. anyway, there ya go
I had the same experience when those bathrooms first opened.
If you look closely, you will see there is a small (easy to miss) sign at each door that says something like "Push to open, don't turn the handle". They added those up after several months, presumably because everyone was having the same problem. The handle that doesn't do anything is a good example of bad affordance.