Hi, can someone help me out please? I have started the 2 week trial of Rouvy moving from BKool and Perf|Pro but I have an issue where the video doesn't play, even after I have downloaded it. When I press the video icon I just get a black screen, I can't find an answer anywhere. I am using Win7 Professional on an i5 desktop with a GeForce 710 graphics card. Thought the spec should be good enough although a bit dated.