Originally Posted by
Koyote
Le Creuset Dutch Oven?
Originally Posted by
indyfabz
But of course.
We bought one about 15 years ago - same color, maybe even same size. Used it
heavily - probably every day or two. Finally, about a year ago, with some of the enamel chipped off and the knob cracked in half, I submitted a claim under their lifetime warranty. The response was, "That Dutch Oven has obviously been damaged by metal utensils and by being used in an oven heated beyond the recommended temperatures, and so is not eligible for our warranty. But as a one-time courtesy, we'll send you a new one."
We already had some other Le Creuset stuff but now I'm really a customer for life.