Front wheel goes off kilter
Hello Bike Forum folks!
I just purchased a new-to-me 2018 Blix Komfort Prima ebike. I have only ridden the bike a few miles yesterday and today, but both days the front wheel started centered in the fork and then went off-kilter. The first day the wheel got completely loose before I noticed what was going on. Today, I kept checking the wheel and stopped once I saw it was no longer centered in the fork.
Things I have tried so far: tightening the quick release and checking that both centering springs are on the skewer and oriented with the smaller sides facing one another.
For context, I am nervous about going too fast, but live in a hilly area so I end up riding the hydraulic disc brakes a lot. I purchased the bike online and had it packed up by an LBS and shipped to me via FedEx. The front wheel was removed for that journey from CA to WA.
Thanks in advance for helping me to diagnose this problem. I live in the boondocks so it would be great if I could get this sorted out without having to trek to the big city.
Kermit