Originally Posted by
veganbikes
Ahhh...fair enough, there has got to be a shop in Denmark though who can work on Shimano??? Most of the firmware updates would be done at a shop, I haven't done too many STePS bikes but I don't think you can upgrade through your e-tube app unless things have changed massively and nobody mentioned it.
Yes, there is a shop nearby actually, but if it was something I could just easily tighten myself, it would be a swift solution (and their mechanic is actually on vacation now).
The German shop (where I bought the bike) will help as much as they can, and they will see if their Shimano expert has seen this issue before - at least they might know where to look.
Seems like the issue is a bit worse today - feels a bit like steering wheel backlash on and old car :-(