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Old 07-01-19, 06:18 AM
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I've had both those issues with Sram RDs before. The pulleys are not great - I've replaced them with some aluminum ones I found at Fairwheel Bikes. They are a bit more expensive that Sram, but last a lot longer.

As for the 11 issue, I found that by letting out the limit just a bit more than what you think you need helps.
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