Originally Posted by big john

The program we had was similar to demos which can be provided to managers. Some dealers I have worked at have a demo for each manager. They get sold after they reach about 3k miles or 3 months, usually for a discount from MSRP. The factory absorbs any loss the sales dep't. might have from selling the cars at a discount.

You're right about management being the key to the success of this stuff. Having worked at stores which were well managed to ones with almost no management at all I can see the difference in everything. The car business has the reputation of being shysters in sales and service but it doesn't have to be that way. I worked at a family run store where if there was any indication of screwing customers you were gone, immediately. I worked at another where shafting people was not only tolerated, but rewarded. And I worked at one that was like the wild west and everyone did whatever they wanted and nothing really mattered.